About A1 Garage Door Service
A1 Garage Door Service is a family-owned business in Santa Fe, NM, specializing in garage door repair and installation. The company is known for its excellent craftsmanship, value, and customer service. Customers praise the technicians, highlighting their professionalism, politeness, and competence. Technicians are described as knowledgeable, patient, and efficient, providing solutions to resolve issues promptly. The reviews mention Ray Flores, who was described as very nice, professional, and thorough in his explanations. Customers were satisfied with his service and the results. One customer initially felt the charges were high but after the issue was addressed, they were happy with the updated invoice and appreciated the attention to their concerns. Overall, A1 Garage Door Service is praised for its outstanding service, clear explanations, and professional interaction, with customers highly recommending the company and its technicians.
Ray did a very professional, personal and thorough job explaining the bad news that I would need to replace my garage door. There was no pressure to act immediately, and Ray still completed the lube and maintenance inspection without adding any extra costs. Thanks Ray for a job well done today, and thanks for the fishing recommendations.
Erik was awesome. Very aware of my situation. Not only did he do the job on my garage door professionally and speedily, he helped me with a latch on a gate that was stuck. He totally went above and beyond.
Can’t say enough good things about Ray! He was patient, knowledgeable, considerate, and efficient. He explained the details well and was thorough in his work. And this job involved quite a few extra details and a good amount of extra work. Ray handled it all with aplomb and adaptability and without extra charges. We are very grateful, and he was VERY impressive. Recommend Ray and A1 fully. All the contact with office staff was great, too. They got us scheduled quickly and Oren was very flexible when we needed to move things around. Thanks again, Ray, and watch your head!