A B1 Locksmith was wonderful. They should give classes in customer service and having expert mastery at the skillset you offer - they are that good. I walked out feeling confident with my new keys and fob prior to a long trip, and I am grateful for that. Thank you!
September 2025
Best customer care I have experienced in a longtime. Have older fob key, which also has a metal key. Key over time got a slight bend and could no longer turn in the ignition, fob still worked fine. Brought them a new blank fob, the electronics from old key now inside of it. They cut the key and it worked. Before they worked through with me if they slight bent key was the issue. Went out and tried my working key and tested defective key fob. Tested the new key. Showed me where to remove a tiny part in old fob, you barely see it, which is how the car's ignition recognizes the fob. It's a small rectangular piece about 1cmx1/2 cm. It's glued into... read full review
July 2025
These people could not be nicer. They came to the rescue within minutes when my car key was stolen with my puppies locked inside the vehicle. Thank goodness I’d lowered the windows, and the temps were cool, but I was panicking. They didn’t charge me a dime. So so grateful! All is well. Thank you!!!!
A B1 Locksmith was wonderful. They should give classes in customer service and having expert mastery at the skillset you offer - they are that good. I walked out feeling confident with my new keys and fob prior to a long trip, and I am grateful for that. Thank you!
Best customer care I have experienced in a longtime. Have older fob key, which also has a metal key. Key over time got a slight bend and could no longer turn in the ignition, fob still worked fine. Brought them a new blank fob, the electronics from old key now inside of it. They cut the key and it worked. Before they worked through with me if they slight bent key was the issue. Went out and tried my working key and tested defective key fob. Tested the new key. Showed me where to remove a tiny part in old fob, you barely see it, which is how the car's ignition recognizes the fob. It's a small rectangular piece about 1cmx1/2 cm. It's glued into... read full review
These people could not be nicer. They came to the rescue within minutes when my car key was stolen with my puppies locked inside the vehicle. Thank goodness I’d lowered the windows, and the temps were cool, but I was panicking. They didn’t charge me a dime. So so grateful! All is well. Thank you!!!!