Reviews for Ojo Caliente Mineral Springs Resort & Spa
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Ojo Caliente Mineral Springs Resort & Spa
50 Los Banos Drive, Ojo Caliente
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Manager working the check-in desk on 2/16/26 was not friendly and was NOT attentive to anything we said. My husband and I checked in to soak for the day after making reservations with their package deal. Manager seemed irritated when she asked when our private soak was scheduled. I stated repeatedly the time of our reservation…When we asked if the price reflected 20% off-since we were staying in their rv accomodations,-the manager stated abruptly with no explanation or other suggestions, “our packages do not apply to 20% off.” Slammed robes down and assumed we knew what to do…
No worries because everyone else was really cool. Beautiful scenery... read full review
What a gem of a place! From the super friendly and helpful staff to the gorgeous, tranquil settings, we had a lovely time. The pools were amazing and the vibe was great. We were road tripping through New Mexico to celebrate my husband's 50th birthday, and a friend told us to stay here. We should have booked two nights! I forgot that I had mentioned in the reservation that this was a birthday celebration, and to our surprise the staff put prosecco and cookies in our room, along with a birthday card. That was so sweet and special. We forgot our charger during check out, and lost and found was able to locate it and ship it back to us right away.
We... read full review
I almost don't want to review because I want to keep Ojo to myself! But I can't help it. I rave about Ojo to anyone who will listen. It's the most beautiful location and there is so much history here. The staff is ALWAYS kind and helpful and respectful and I always look forward to coming here. I am always so sad when I have to leave. The hot springs and spa services are some of the best in the country in my opinion. Any improvements made to the spa in the last few years have all been extremely positive and never taken away from the heart of the spa. Already looking forward to our next trip!