Valencia Family Dentistry and Orthodontics

Excellent

Very friendly staff
Doctor great at explaining what you need and giving you the cost up front. No pressure was the best part. Highly recommended Valencia dental

Always good care. Clean facility and professional staff.

The best Dentist I have ever had staff friendly

Valencia Family Dental Staff are very caring and professional staff. I highly recommend them for all your dental needs.

I was afraid of the dentist then I came here. Not that scary though not as private as I’d like.

Sadly though, I have to give 2 stars. The dentist I was seeing wasn’t being very professional towards the end. I went in to get fillings. The amazing dentist that works here named Jenifer made a ever so small mistake and didn’t numb me correctly. Instead of owning up to her mistake and talking to me, she decided to kick me out and get me banned from the place. I tried several times to talk to her to get it cleared up but she refused to talk to me.

If you are expecting your dentist to be professional, try another place. The manager wouldn’t even listen to my side of it, just took Miss Jenifer’s side at face value. Sucks because she is an amazing dentist that made me feel safe and comfortable.

But she wouldn’t admit or even talk about the situation so I can’t recommend this place.

If she would cal me and work this out with me I would be perfectly happy to change this review. But I first called about a month ago and she refuses to call back so I don’t think that will ever happen.

TL:DR The dentists there are very good at their job, but the one that I saw made a mistake and instead of talking about it, avoided it completely being very unprofessional. Sadly can’t recommend.

Edit: had to add onto this.

I left this review and about an hour later a lady called telling me “Stop leaving bad reviews or I’ll get a restraining order against you. We are not responsible for your actions.” And wouldn’t let me get a word in at all and I called her back to try and discuss it but she wouldn’t talk to me.

I didn’t leave a bad review because I wanted to ruin their reputation or whatever she decided, I left it to speak about how I was treated, and so others can go to this place well informed.

Getting threatened to leave a good review or to delete this one is weird. Never heard of a place of business doing that.

Well anyway, I hope they do try to take legal action against me. I’m looking forward to it.

I was afraid of the dentist then I came here. Not that scary though not as private as I'd like. Sadly though, I have to give 2 stars. The dentist I was seeing wasn't being very professional towards the end. I went in to get fillings. The amazing dentist that works here named Jenifer made a ever so small mistake and didn't numb me correctly. Instead of owning up to her mistake and talking to me, she decided to kick me out and get me banned from the place. I tried several times to talk to her to get it cleared up but she refused to talk to me. If you are expecting your dentist to be professional, try another place. The manager wouldn't even listen to my side of it, just took Miss Jenifer's side at face value. Sucks because she is an amazing dentist that made me feel safe and comfortable. But she wouldn't admit or even talk about the situation so I can't recommend this place. If she would cal me and work this out with me I would be perfectly happy to change this review. But I first called about a month ago and she refuses to call back so I don't think that will ever happen. TL:DR The dentists there are very good at their job, but the one that I saw made a mistake and instead of talking about it, avoided it completely being very unprofessional. Sadly can't recommend. Edit: had to add onto this. I left this review and about an hour later a lady called telling me "Stop leaving bad reviews or I'll get a restraining order against you. We are not responsible for your actions." And wouldn't let me get a word in at all and I called her back to try and discuss it but she wouldn't talk to me. I didn't leave a bad review because I wanted to ruin their reputation or whatever she decided, I left it to speak about how I was treated, and so others can go to this place well informed. Getting threatened to leave a good review or to delete this one is weird. Never heard of a place of business doing that. Well anyway, I hope they do try to take legal action against me. I'm looking forward to it. I posted this originally on Google and decided to put it here as well so as many people are as well informed as possible. Boss lady, please respond to the email I sent so we can get anything cleared up and fixed.

I had a great dental experience. I was in and out with-in an hour. Had a cavity. Dr. Garcia does an amazing job making sure I feel no pain and getting the job done.

Beautiful & welcoming office space and staff. Outstanding dental service from Dr Garcia and her assistant. Per my concerns Dr Garcia was informative, friendly, and provided details. A dental team that cares for me! Thank you Munnaie for the referral. This was a fantastic experience. Blessings

Everyone was wonderful, from the doctor and all the staff.