UNM Pediatric Urgent Care

UNM Pediatric Urgent Care provides a mix of experiences for families seeking medical attention for their children. Many parents appreciate the courteous and helpful staff, noting that the doctors, like Dr. Austin Carrier, demonstrate empathy and compassion. This establishment is recognized for its thoroughness in care, ensuring that children receive accurate diagnoses, which is a significant advantage over other urgent care facilities. However, some reviews highlight issues with communication and management. One family faced a concerning situation involving delayed lab results that led to an unnecessary eight-hour ER visit on Christmas. They reported difficulties in getting timely responses from the urgent care team and felt that better communication could have prevented their distress. Despite these challenges, the facility's management showed willingness to acknowledge feedback and work on improving communication. Overall, while UNM Pediatric Urgent Care is considered one of the best options for children's urgent care in Albuquerque, families are advised to be proactive in their communication and follow-ups to ensure their child's care needs are met effectively.