This Company is Awesome.
I noticed our A/C System was not cooling as efficiently as it was previously. I contacted Jesus Carmona (very helpful an courteous gentleman) and explained our concerns. He indicated he would do what he could to get out to check our system. He said someone would contact me within the hour to set an appointment.
As promised an gentlemen name Chuey (also helpful and courteous) contacted me and said they could have someone out at 2:00. I arrived at 5 before our appointment and the gentleman was waiting for me. The technician (I wish I could recall his name) was very nice and professional and took the time for me to explain my concerns. After an hour at we were up and running with some recommendations to make sure our system stays operating correctly. Afterwards I received a follow up phone call from Jesus Carmona to make sure everything went well (shocking).
This company is very knowledgeable and professional and actually do what the say they are going to do. I can’t say enough good
Things about the entire experience.
About Tru Air
TRU Air is a locally owned family business that specializes in upgrading heating and cooling equipment with high efficiency central air systems. They are proud to be partners with Lennox, Armstrong Air, Concord, and LG, allowing them to meet the needs of their clients across various budgets. TRU Air offers financing options and is certified to work on different brands, including Trane. Customers have praised TRU Air for their responsive and efficient service. The owner came out after the service tech had another call to switch out air units capacitor in 100 degree heat, showing gratitude. Amber, Oscar, and the rest of the staff are superior individuals who offer incredible customer care with a "can do" attitude. A customer was happy with their decision to choose Tru Air to install mini splits, with everything from the estimate to the install going so smooth. Lionel, Oscar, Rey, and everyone else at Tru Air did an amazing job. The company was very quick to get out, clear on what was needed, discovered the problem quickly, and had a replacement part installed fast. Oscar was very professional and friendly. Tru Air was great on after installation service.
Reviews
I had a great experience . Nolan was friendly, knowledgeable, professional, and took the time to make sure everything was done properly. He answered my questions, explained everything clearly, and provided great overall service. I’m very happy with the installation and would definitely recommend Nolan and the team!
Tru Air to the rescue! 🙌
My AC went out, and after waiting almost three weeks for my home warranty company to get someone out, I finally had to escalate the situation. Being without AC that long was just not going to work!
They switched me to Tru Air, and I couldn’t be more appreciative of how quickly they responded. The gentleman who came out, Nolan, did an exceptional job. He was knowledgeable, professional, and had me back up and running in no time!
I really appreciate Tru Air understanding the urgency of the situation and making it happen. After weeks of waiting, their quick response was such a relief. Thank you, Tru Air and Nolan!
Photos
Hours
Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed
Good to know
- online estimates
- on-site services
- accepts credit cards
- offers military discount
Location
6004 Anaheim Avenue Northeast Ste C, Albuquerque, NM 87113
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