I really liked the PA I saw and had a good in office experience. However, 6 months after my visit I received a bill. I went to pay it and the system was confusing and it looked like I didn’t have a balance. The next letter I got was a collections letter. I wanted to be in good standing with the office so I called and left a voicemail twice to see if I could pay them directly. I explained the whole situation twice and no one called me back. I didn’t really appreciate being sent to collections after one bill (and no other attempts to contact me) and I don’t appreciate that I went out of my way to try to rectify the situation and was dismissed.
Horrible service the receptionist I called was completely rude and also seemed to be in a hurry. I can understand when someone is having a bad day but this person was very impatient and rude, I hope that they'll do better thank you.
April 2024
Dr. Suraj is an excellent dermatologist. Competent, compassionate, and personable with good communication. His CDT, Sophia, and office staff are responsive. Appreciate their timely response to messages.
I really liked the PA I saw and had a good in office experience. However, 6 months after my visit I received a bill. I went to pay it and the system was confusing and it looked like I didn’t have a balance. The next letter I got was a collections letter. I wanted to be in good standing with the office so I called and left a voicemail twice to see if I could pay them directly. I explained the whole situation twice and no one called me back. I didn’t really appreciate being sent to collections after one bill (and no other attempts to contact me) and I don’t appreciate that I went out of my way to try to rectify the situation and was dismissed.
Unbelievable... read full review
Horrible service the receptionist I called was completely rude and also seemed to be in a hurry. I can understand when someone is having a bad day but this person was very impatient and rude, I hope that they'll do better thank you.
Dr. Suraj is an excellent dermatologist. Competent, compassionate, and personable with good communication. His CDT, Sophia, and office staff are responsive. Appreciate their timely response to messages.
Would go to him for all our skin care needs.