Staff was friendly, outgoing, eager to help, and Dr. Molina interacted with me like an old friend I haven't seen in a long time. I got to see the receptionist deal with what was an extremely rude customer, she handled the situation professionally and appropriately. I look forward to my next visit, and would refer anyone to intuition optical.
Should Have Heeded the Reviews…
I read the negative reviews but wanted to decide for myself. After more than a week of waiting on my trial contacts the receptionist told me she didn’t know she was supposed to order contacts. How could she not know?? My appointment was a contact lens exam! Another week goes by, this time she says she actually ordered them twice, but they still weren’t in. Which is it, she forgot or ordered twice??
After four weeks of waiting, she calls to say they are in. Too late; I already reordered contacts from my old prescription and found another provider. Her only response is, “Okie-dokie”.
While the doctor and receptionist weren’t… read full review
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805 North White Sands Boulevard Ste G, Alamogordo, NM 88310
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