I can't say enough great things about this plumbing company! From start to finish, their professionalism and attention to detail were outstanding. The team arrived on time, assessed the issue quickly, and resolved it with incredible efficiency.
Their expertise and workmanship were evident throughout the entire process. Not only did they fix the problem perfectly, but they also took the time to explain what went wrong and how to prevent future issues.
The customer service was top-notch—friendly, responsive, and genuinely focused on ensuring my satisfaction. It's refreshing to find a company that values its customers and... read full review
July 2023
Of course my plumbing problems were on the weekend. The whole trailer was backed up. I texted Otero Plumbing to set up an appointment for Monday. They got back to me with a time on Monday. For this area I was really surprised that I even got a response first off and that they would come out on Monday! They came, diagnosed the problem, which will be major, and set up a time frame to come back to make the repairs. I was pleased with the response, and that he discovered the problem and will be able to fix it, without costing me my life savings. I would recommend this company for your plumbing needs.
February 2022
Everyone from the girl who schedules the appointments to the plumbers who made a herculean effort to get to my cabin on the icy roads outside of Cloudcroft were very responsive and competent! I've been using OPH for almost 15 years and wouldn't think of using anyone else!
I can't say enough great things about this plumbing company! From start to finish, their professionalism and attention to detail were outstanding. The team arrived on time, assessed the issue quickly, and resolved it with incredible efficiency.
Their expertise and workmanship were evident throughout the entire process. Not only did they fix the problem perfectly, but they also took the time to explain what went wrong and how to prevent future issues.
The customer service was top-notch—friendly, responsive, and genuinely focused on ensuring my satisfaction. It's refreshing to find a company that values its customers and... read full review
Of course my plumbing problems were on the weekend. The whole trailer was backed up. I texted Otero Plumbing to set up an appointment for Monday. They got back to me with a time on Monday. For this area I was really surprised that I even got a response first off and that they would come out on Monday! They came, diagnosed the problem, which will be major, and set up a time frame to come back to make the repairs. I was pleased with the response, and that he discovered the problem and will be able to fix it, without costing me my life savings. I would recommend this company for your plumbing needs.
Everyone from the girl who schedules the appointments to the plumbers who made a herculean effort to get to my cabin on the icy roads outside of Cloudcroft were very responsive and competent! I've been using OPH for almost 15 years and wouldn't think of using anyone else!