About two weeks ago I had my basement waterproofed. The waterproofing job itself seemed to be a very good job. The head of the crew and workers very polite and I agreed informative . Anthony the crew leader was excellent in explaining everything to me. But, I went to wash clothes today for the first time since the installation. the drain hose must not be corrected properly and all the drain water is on the floor. I find that funny since i called to waterproof my basement and now I have water and can not continue to wash unless i want a mess. also they removed doors from there hinges and did not reattach them .Patrick from the company came and reattached one only, to... read full review
December 2025
I needed some maintenance work performed and called another company that waterproofed our basement, Thay came and stated they could not replace the system that i currently have and stated I needed a new system, because parts were no longer available for the current system i have. I have 2 pits with the The TripleSafe⢠Sump Pump System. The company was bought out by another company, they stated they had to install their own systems, I called quality 1st to see if they could do maintenance on the system, they have that same system that I was installed with the other company, They stated they service my area and made an appt. They came out to... read full review
November 2025
I would highly recommend using this company. I hired them to handle my basement waterproofing project and my crawlspace encapsulation project on my addition.
They are great people to work with from start to finish.
About two weeks ago I had my basement waterproofed. The waterproofing job itself seemed to be a very good job. The head of the crew and workers very polite and I agreed informative . Anthony the crew leader was excellent in explaining everything to me. But, I went to wash clothes today for the first time since the installation. the drain hose must not be corrected properly and all the drain water is on the floor. I find that funny since i called to waterproof my basement and now I have water and can not continue to wash unless i want a mess. also they removed doors from there hinges and did not reattach them .Patrick from the company came and reattached one only, to... read full review
I needed some maintenance work performed and called another company that waterproofed our basement, Thay came and stated they could not replace the system that i currently have and stated I needed a new system, because parts were no longer available for the current system i have. I have 2 pits with the The TripleSafe⢠Sump Pump System. The company was bought out by another company, they stated they had to install their own systems,
I called quality 1st to see if they could do maintenance on the system, they have that same system that I was installed with the other company,
They stated they service my area and made an appt.
They came out to... read full review
I would highly recommend using this company. I hired them to handle my basement waterproofing project and my crawlspace encapsulation project on my addition.
They are great people to work with from start to finish.