Bluemercury is a store that offers exceptional customer service, thanks to its knowledgeable and patient staff. The employees, such as Juana G and Arianna, are attentive to customers' needs, taking the time to answer questions and provide personalized recommendations. They are also willing to go the extra mile, even when busy, to ensure a pleasant shopping experience. The store's staff is professional, polite, and kind, making customers feel valued and cared for. With their expertise and helpfulness, Bluemercury creates a welcoming atmosphere that makes customers feel at ease, allowing them to explore and discover new products.
I randomly walked past the Westfield, NJ store this weekend. The display of products was very inviting causing me to stop in as a first time customer. I have been in the market for a new moisturizer for some time now, but kept putting it off due to being overwhelmed with so many options. Debra pleasantly greeted me and asked if I needed help. After listening to my needs, she took the time to show me a few recommendations until we found the perfect product. Thank you Debra!
Juana G is an Angel sent from heaven. She was so knowledgeable and so patient with me. Paid attention to detail and customer/ consumer verbal contracting is un matched. She was the only one in the store and really did a good job helping out the 4 customers on her own while still giving us the time and attention we needed. If there’s any way to promote her. Please do. She’s truly great at her job and such a pleasure to receive help from.
For Mother’s Day I decided to take my mom here because she’s obsessed with this store & products and loves smelling things. While we were there ARIANNA was absolutely amazing , so kind, professional polite, sweet five star customer service, talking to her, was like talking to someone that you have known for such a long time… She was in the middle of stocking stopped what she was doing to help us had so much patience, and answered all of our questions let my mom smell 1 million different things asked what she liked so this way she could give recommendations. My mom was stuck between two perfumes. She couldn’t decide, so ARIANNA gave her a sample of the two and… read full review
82 Elm Street, Westfield, NJ 07090
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