Alps Family Physicians

Nov 2023

Alps Family Medicine on Alps Road in Wayne, NJ would receive a zero rating from me if possible. The receptionist answering calls is ALWAYS extremely rude and finds every possible reason to deny a patient an appointment with the doctors. She never provides an option for other medical services when asked how to proceed with a serious medical concern.The receptionist should be terminated.

Apr 2023

Dr. Bain and nurse, Aariel who assists him are amazing, professional, compassionate. I always feel I’m in good hands, listened to, got the help I needed plus the immediate call once they get a test or a blood work results or an answer to a question I have. Dr. Bain is a knowledgeable experienced MD and Ariel is so helpful and so sweet.

Mar 2023

Stay away. This practice is unprofessional, rude and incompetent. Avoid Fiorella Arthur. 2/2 visits with her ended up with a wrong or no diagnosis. I came in with severe back and thigh pain and she immediately said its a muscle spasm, even after I said lets do imaging for a potential herniated disc. No - I was told. (next day my ortho dr made the herniated disc diagnosis) Complaints to the MDs are ignored. I was supposed to have a Lyme test ordered and instead got a thyroid panel drawn. One week later I get called to be redrawn . I said no way am I paying for this draw because the office botched it up. Instead of getting an apology from anyone, Meghan the office manager...read full review