Union Medical Group

Union Medical Group is a healthcare provider known for its caring and professional physicians, particularly Dr. Johnson and Dr. Diaz-Johnson, who have been trusted by patients for over 15 years. Patients appreciate Dr. Johnson’s kindness, compassion, and thorough care, especially for those with multiple health issues, as she consistently refers patients to the best specialists. Dr. Diaz-Johnson is also highly regarded for her knowledge, professionalism, and genuine concern for her patients’ well-being, with many willing to wait hours just to see her rather than settle for less experienced doctors. The physicians are praised for their good bedside manners, patience, and ability to make patients feel comfortable. They listen carefully and do not rush, even during busy times, which adds to the positive experience. Patients often mention how the doctors’ compassion and professionalism make a difference in their healthcare. However, the clinic’s front desk staff receive mixed reviews. While some staff members, like Beatrice, are recognized for their kindness, patience, and helpfulness, others are described as unprofessional and unhelpful. Difficulties with phone communication and long waits are recurring issues, sometimes overshadowing the excellent care provided by the doctors. Overall, Union Medical Group is valued for its skilled physicians, but improvements in administrative service are needed to enhance the patient experience.