About BC Express Inc.
BC Express Inc is a minority-owned business with over 25 years of experience in the HVAC field. They specialize in heat pumps and are skilled in servicing and repairing air conditioners, boilers, and other heating and cooling systems. BC Express Inc handles the necessary permits and inspections, making the process easy for their clients. They have been praised for their professionalism, punctuality, and clear communication. Customers have appreciated their attention to detail and the effort taken to explain the work being done. BC Express Inc has also been commended for not pushing any extra products or services, and for providing quick responses. Many clients have expressed satisfaction with the service, including a holiday weekend call for AC repair, where a service person arrived promptly and fixed the issue. They also offer a yearly maintenance contract and have received high recommendations from their clients. The company serves the Toms River, NJ area and its surroundings, and has been noted for the friendly and professional demeanor of its staff during installations and repairs.
Professional service from the 1st call! The technician informed us of his arrival and was on time and thorough. We thought the price of our plan/contract was quite appropriate. All of our paperwork was received via email within minutes of job completion. Looking forward to working with this company in the future. Thanks to Chris H. and Nancy and the entire BC Express Inc. team, especially Alex ,(spring) and Dashere (fall) our Techs!
Great service! Called on the Sunday of a holiday weekend when my AC stopped cooling my home. The phone was answered, service person notified, and arrived to my home in about one hour. Problem found and fixed by professional service person Brian. Will be scheduling with BC Express to have the system replaced. Very impressed with the service and professionalism.
Follow up review on the install of my new AC system.
Same level of professionalism. Brian and his partner arrived at my home on time, got to work and had my new system up and running, cooling my home on yet another 90 degree day. Very happy customer.
The young man was very efficient and knowledgeable. He answered all my questions. He is also very polite. But unfortunately he could not fix the problem. He said I need a new unit. So now I'm waiting for your call to give me an estimate.