Reviews for Care Station Medical Group Springfield
Write a reviewFrom Care Station Medical Group Springfield
Hours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 9PM
Saturday: 8AM - 6PM
Sunday: 8AM - 6PM
Tips
accepts credit cards gender-neutral restrooms
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Ratings
Google: 4/5 Facebook: 1.7/5Care Station Medical Group Springfield
90 US-22, Springfield
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The customer service and the people that answer thr phone to set appointments and even to ask questions are in Philippines. Ridiculous that my heath and financial information are on the other side of the world, unless keeping jobs in USA the give jobs to Philippines and India Ridiculous.
As a first time patient (referred by my wife) I had an excellent experience with the doctor, staff (including a young man named Stanley). No long wait time, all questions answered and prompt follow up.I am happy to say that I have found my new PCP.
I love the doctors but have tried to reach the billing manager due a charge for labcorp when I expressly told the technician that I needed them to use Questlab due to my insurance and they still used lapcorp and I got a bill for $160