Really disappointed in customer service - I am in the process of buying a home and while I understand I am not the homeowner quite yet, I called Glenn about 3 weeks ago for a tree quote and he gave me a verbal quote and told me if I needed one in writing, it would be no problem to get it to us. I called him on Friday as my attorney asked if there's a quote in writing, that would be great to be able to include to the sellers in the contract. I called Glenn again on Saturday and texted the line on Saturday as well, and no call back. I called Glenn Monday morning and he was EXTREMELY rude, told me he did not want to get involved, raised his voice and then hung up on me. I think it is a very unfortunate situation and wished I could have had a better experience and been able to use this local business for any of our tree service needs. Now we have to find another company.
THE SONIC BOOMERS PODCAST
May 2025
Glenn from G&R and his assiywere fabulous. Polite, professional and a great job taking care of our 70 foot tree which now looks much healthier! We would use them again.
Stephen Bulla
Apr 2025
I called them on Easter Sunday around 7 o'clock and left a message. Glenn got back to me the next morning and came out that afternoon and gave me a price. Price was very reasonable. He said he would call me that night and let me know if it would be Tuesday or Wednesday. He called me and said they would be there on Tuesday morning and they came and they took care of all the trees I needed taken care of. There was very little access to my yard, but they took care of everything and cleaned up very nicely. Very happy with the service.
Anthony S.
Sep 2023
Glen responded to my all very quickly, after sending him a photo of what i needed done, he call back with a price quote.After agreeing on the price he came the next morning with a crew of 6. they ground down the stump and cleaned up and were finished in an hour and 15 minutes. I was very pleased with the entire process. Thank you Glen for the quick response.Tony s Parlin NJ
mel lichtman
Dec 2022
They showed up with plenty of guys to get the job done. Got to work removing big branches in my yard and a great job pruning the tree in my front yard.Service: Tree trimming & pruning
Fuji Kim
Oct 2022
After I search for a professional tree service, I found G& R tree service this past weekend, I called them on this past Saturday, Glen answered and came in estimate for the job in the next day, He was no nonsense If I agreed with his estimation. He will do the job for the very next day which he and his crew came today for the job. Glen did a wonderful job trimming and pruning 2 very overgrown tree from my neighbor. He did it for only 3 hours in a Highly efficiency and professional, Tree looks just perfect now. Cost was reasonable, crew arrived on time and clean-up was meticulous. Highly recommend Glen and his crew.Service: Tree trimming & pruning
Debbie Kern
Oct 2022
Service was excellentCourteousPleasantFriendlyProfessionalThe team cleaned up all debrisGreat workServices: Tree trimming & pruning
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Michelle Russomano
Really disappointed in customer service - I am in the process of buying a home and while I understand I am not the homeowner quite yet, I called Glenn about 3 weeks ago for a tree quote and he gave me a verbal quote and told me if I needed one in writing, it would be no problem to get it to us. I called him on Friday as my attorney asked if there's a quote in writing, that would be great to be able to include to the sellers in the contract. I called Glenn again on Saturday and texted the line on Saturday as well, and no call back. I called Glenn Monday morning and he was EXTREMELY rude, told me he did not want to get involved, raised his voice and then hung up on me. I think it is a very unfortunate situation and wished I could have had a better experience and been able to use this local business for any of our tree service needs. Now we have to find another company.
THE SONIC BOOMERS PODCAST
Glenn from G&R and his assiywere fabulous. Polite, professional and a great job taking care of our 70 foot tree which now looks much healthier! We would use them again.
Stephen Bulla
I called them on Easter Sunday around 7 o'clock and left a message. Glenn got back to me the next morning and came out that afternoon and gave me a price. Price was very reasonable. He said he would call me that night and let me know if it would be Tuesday or Wednesday. He called me and said they would be there on Tuesday morning and they came and they took care of all the trees I needed taken care of. There was very little access to my yard, but they took care of everything and cleaned up very nicely. Very happy with the service.
Anthony S.
Glen responded to my all very quickly, after sending him a photo of what i needed done, he call back with a price quote.After agreeing on the price he came the next morning with a crew of 6. they ground down the stump and cleaned up and were finished in an hour and 15 minutes. I was very pleased with the entire process. Thank you Glen for the quick response.Tony s Parlin NJ
mel lichtman
They showed up with plenty of guys to get the job done. Got to work removing big branches in my yard and a great job pruning the tree in my front yard.Service: Tree trimming & pruning
Fuji Kim
After I search for a professional tree service, I found G& R tree service this past weekend, I called them on this past Saturday, Glen answered and came in estimate for the job in the next day, He was no nonsense If I agreed with his estimation. He will do the job for the very next day which he and his crew came today for the job. Glen did a wonderful job trimming and pruning 2 very overgrown tree from my neighbor. He did it for only 3 hours in a Highly efficiency and professional, Tree looks just perfect now. Cost was reasonable, crew arrived on time and clean-up was meticulous. Highly recommend Glen and his crew.Service: Tree trimming & pruning
Debbie Kern
Service was excellentCourteousPleasantFriendlyProfessionalThe team cleaned up all debrisGreat workServices: Tree trimming & pruning