Reviews for SERVPRO of North Morris County
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From SERVPRO of North Morris County
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.7/5
SERVPRO of North Morris County
21 Pine St Unit 130, Rockaway
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Leon from ServPro came to rip up the laminate flooring after our basement flooded. He specifically noted how little damage we had and how it wasnt too much work for him to do. There was no damaged furniture to remove and he was in and out in a few hours. He left some fans and came back to pick them up a few days later.At that time, I asked him what the bill would be. I was trying to determine how much of my insurance payment would be left for renovations after his fee. He couldnt give me an exact number, but was confident that it would be under $2k. He again noted how little work he needed to do.An entire month passes, and my insurance company still hasnt received the...read full review
Leon from ServPro came to rip up the laminate flooring after our basement flooded. He specifically noted how little damage we had and how it wasnt too much work for him to do. There was no damaged furniture to remove and he was in and out in a few hours. He left some fans and came back to pick them up a few days later. At that time, I asked him what the bill would be. I was trying to determine how much of my insurance payment would be left for renovations after his fee. He couldnt give me an exact number, but was confident that it would be under $2k. He again noted how little work he needed to do. An entire month passes, and my insurance company still hasnt received the bill from ServPro. And wont pay me until they get the invoice. We call Leon multiple times in 2 weeks and never get a response. Our insurance adjuster suggests that she call ServPro to get a resolution. Within a few hours someone calls me from ServPro. They have NO clue about my job. Dont know my name, my address or the work done for me. But they will look into it. A few days later I get a bill for $3,800. Double the price Leon gave me. And basically tell us to pay it and that Leon doesnt do the billing. Stay clear of these guys - classic scam.
Leon and Servpro did a fantastic job cleaning up my basement fast. Extremely reliable and I would definitely recommend Servpro to anyone who had damage in their apartment. Ask for Leon! He's a great person.Service: Water damage-related mold removal