About Alaris Health at The Chateau Managed by Excelsior Care Group
Alaris Health at The Chateau is a highly regarded skilled nursing facility, offering a wide variety of services. The facility maintains a clean and respectful environment, where patients are treated like family. Physical and occupational therapists, as well as some aides and nurses, have been noted for their exceptional care, helping patients to make significant progress in their recovery. The facility also offers on-site dialysis, a hospice wing, and a Spanish-speaking wing. A family member of a patient had a positive experience with a nurse's aide named Tasha, who was praised for her kindness and compassion. The aide's attentiveness and warmth made a significant difference in the patient's experience, helping to make difficult days more bearable. The Director of Admissions, Eden Weiss, has been commended for providing thorough and impressive tours of the facility, explaining the various services offered and showing the hospice and Spanish-speaking wings. Alaris at The Chateau has been described as a "One Stop Shop" for all skilled nursing services, and the "Best Kept Secret" in Bergen County.
Front Desk staff is Friendly and helpful.
Great visit with my Friend, Mark. Place is clean and patients seem to be attended to. PT even came to work with Mark while I was there.
The moment you arrive, you are treated with kindness and respect. From the valet parking personnel (who greeted us with a smile) to the reception staff (who were helpful and polite also had a smile; got off elevator and also greeted with a smile to a staff member who guided us to our visitor (also very friendly and polite) overall, it was an amazing experience. If you need care for a loved one, this is the place where, in my opinion and by judging how I was treated, I recommend it with a 5 stars rating!! *****
I will be writing several reviews over the next few days. There are many wonderful staff that go above and beyond to ensure our happiness, safety and wellbeing. Today I’d like to mention Roy, the head of maintenance. He’s always friendly, has quickly responded to any requests to my beautifully redesigned and modern room. He always ends our conversations with ,” I’m always here if you need anything “ THANKS ROY