About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses offers a welcoming atmosphere with excellent customer service. Many customers appreciate the friendly and helpful staff, particularly praising Amanda, Isabella, and Dr. Lee for their professionalism and support during the eye exam and glasses selection process. The store is known for providing great deals on glasses and eye exams, making it a popular choice for eyewear. Customers often mention the staff's pride in their service, with some going above and beyond, such as fixing old glasses held together with wire. The doctor and testing staff are described as super nice and professional, ensuring a positive experience. However, there have been some concerns about communication, especially regarding the arrival of orders. Some customers noted that certain sales staff, like Monique, may be less welcoming and more focused on personal stories, which can affect the overall experience. Despite this, many customers leave satisfied with the quality and value they receive, particularly in comparison to other stores in the area.
I was working memorial day morning and my glasses were super loose on my face and kept falling. I called and asked for the hours since it was a holiday. They closed at 5 and the sweet lady who adjusts the glasses was going to leave a little earlier. I got off at 3 and called again just to make sure she would be there. The super sweet employee John said she would wait for me. I sped over and had my glasses fixed by Maria. Thank you Maria and John for the help and amazing interaction!
I want to give a shout out to the excellent team of America’s best in Raritan location. I’ve been a customer with them for 3-4 years and I always have a very pleasant experience there. This is a very well run location with easy scheduling, and I never have to wait for a long time. The staff is very knowledgeable and efficient. The lady that does the pretest is always so professional and so patient! I always struggle with the puff test, but she would always take as much time as needed with a patient. Also the eye doctor is amazing! They’re both very thorough and knowledgeable. The general manager also came through for me today when I had an issue, so...read full review
I am reading reviews as I am ready to make an appointment. My last visit Dr. Lee was amazing, so thorough, very gentle and kind.
My script was spot on with the changes I noticed going into the appointment.
My eyes are checked my a neuro and retinal ophthalmology group ( due to my multiple sclerosis) yearly and they find no issue with my script from Dr Lee.
I do hope Dr Lee is available when I make my appointment .
I sent several friends to the office due to Dr Lee. They were thrilled. I did have a rough appointment at another office prior.Wont bash others like the other office, they just didn’t understand my health issues. Whet to see Dr Lee and all...read full review