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Reviews for Masterson Pools & Spas / Masterson Pool Service

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  • January 2023

    STAY AWAY. They do not follow through with their work. I had an pool put in and have had issues since. They do not return for work to be fixed. I have had issues since the pool was installed 4 years ago and they do not stand by their work done. If you want the email thread posted I will post it. If they make a silly comment like we do not know who you are I will gladly post the thread. Main owner sold the company and stayed on for a while but it still does not matter they do not follow through. Had a quote from a new company to fix the issues and it will be 50K in repairs!Services: Inground pool installation

  • July 2020

    I called to get service for my pool and when I told them where I lived, I was told very condescendingly that it was out of their service area which is 20 minutes from them. I told them it sounded like they thought I it was very insulting and they continued on in the same manner. Horrible phone customer service. I sure hope they are better at what they do then they do on the phone because they are some nasty people!

  • March 2019

    Very meticulous in doing the vermiculite, construction and liner. love our newly renovated pool. Can't wait for this year!

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    Masterson Pools & Spas / Masterson Pool Service

    41 Orchard St, Ramsey

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