If I could do minus 10, I would. Me 75 year old disabled mothers Hot water heater blew late last night. Contacted PSE&G because of financing and today a gentleman showed up , walked down the basement steps looked around and said that I need to make room for him to get in and work. He also told me that it would take me a few hours and to call the business. The pure fact that this job could have been done in less then 2 hours but this gentleman decided that it was above his pay grade.
Sanjeev Arora
Jun 2025
Our water heater broke and flooded the basement on early Sunday morning. Called them and Luciano was on emergency duty. He calmly walked me through what to do, and suggested a good local company for mitigating and drying up the flood (which should ideally be done asap to prevent mold), and scheduled a replacement for Monday. Later in Sunday afternoon, with the mitigation people already at work, the broken heater was leaking some more. It was time to call Luciano again and this time he offered to come and just replace the heater ---on a Sunday afternoon! He was so nice and helpful, and was willing to take hours off his Sunday to do so. Normally they don't do new installations on Sundays. Very pleased with Luciano's going above and beyond, and being so helpful.
Nique E
Jun 2025
I had an amazing experience with Tindall and Ranson employee Jim. I made an appointment with PSE&G worry free on the app around 6:55 a.m., at 7:08 a.m. I received a call from PSE&G that the technician was on his way. Technician arrived within mins and looked at my water heater and said I need a new one. I contacted PSE&G heater department and went over my options for a new water heater. PSE&G informed me that Tindall and Ranson would call me after 8 a.m., I received a call at 8:48 a.m., Deanna the rep told me someone would be out between 2pm-6pm but if someone is available before then they would call me. I told her if someone is available just sent them out and that I would be home all day. Deanna called me back at 8:48 a.m. and stated James aka Jim would be on his way. Jim arrived at 9:18 a.m. and explained everything he had to do and how long the process would take. He answered all my questions and Jim was finished by 10:50 a.m. I'm very pleased with the service from PSE&G and Jim. I highly recommend calling this company. Great customer service, great prices and overall, a great experience.
Matt Anton
May 2025
Anthony is a technician you can trust. He was thorough (ran multiple checks), diagnosed the problem completely, and promptly fixed it. What I appreciated was his willingness to explain the process to me and the reason behind what needed to happen. As a homeowner, you want someone with the expertise and the right attitude, and that’s exactly what we got with Anthony and Tindall Ranson Plumbing Heating & AC.
The AC is already blowing cold, and I highly recommend this company for standing by their word, an HVAC company with integrity, as well as individually for Anthony; his ability to problem-solve, get things done, and keep an optimistic, positive mindset until resolved is what you look for when you need to solve a complex problem without giving up. Thank you again,
Stephanie Martin
Apr 2025
Our hot water heater broke on a Friday night. I called PSE&G on Saturday morning & Tindall Ranson had someone at my home by about 1:30 to replace. Andrew was the technician and he was great! Professional, friendly, explained everything and was even great with my dog. Drop clothes were laid out & he cleaned up everything when he was done.
Mary Roman
Feb 2025
My hot water heater broke and these guys came out very quickly to replace. Keith Bost was the technician. Very professional and courteous. Explained everything and even suggested I get a free water damage assessment. Thank you!
Eric Heller
Jan 2025
Great experience with a hot water heater replacement. James Ratcliff did the job, super professional, friendly, explained everything, and taught me a thing or two. And the install is beautiful, like a craftsman did it. Couldn't be happier.
Jeffrey s.
Dec 2024
Very overpriced! Charged $750 for less than 2 hours work to replace a simple toilet seal & over $1000 install a kitchen sink garbage disposal not included the disposal.
Rich R.
Nov 2024
He installed a water heater I bought from public service. Did a good job took 3-4 hours.
Joe Fanaroff
Oct 2024
Tindall & Ranson is a sub contractor for PSEG so when my hot water heater died, they came out to replace it. They did an excellent job - on time, reasonably priced, tidied up before they left, and had the whole thing done in about 3 hours. I was so pleased with their work that I've had them take care of a couple of smaller projects (faucet replacements) with the same results. High quality work, knowledgable staff, and great customer service. They are very flexible in terms of scheduling appointments and give you the price up front. Schedule with confidence knowing your repairs will be done right the first time.
Andre Pepper
If I could do minus 10, I would. Me 75 year old disabled mothers Hot water heater blew late last night. Contacted PSE&G because of financing and today a gentleman showed up , walked down the basement steps looked around and said that I need to make room for him to get in and work. He also told me that it would take me a few hours and to call the business. The pure fact that this job could have been done in less then 2 hours but this gentleman decided that it was above his pay grade.
Sanjeev Arora
Our water heater broke and flooded the basement on early Sunday morning. Called them and Luciano was on emergency duty. He calmly walked me through what to do, and suggested a good local company for mitigating and drying up the flood (which should ideally be done asap to prevent mold), and scheduled a replacement for Monday. Later in Sunday afternoon, with the mitigation people already at work, the broken heater was leaking some more. It was time to call Luciano again and this time he offered to come and just replace the heater ---on a Sunday afternoon! He was so nice and helpful, and was willing to take hours off his Sunday to do so. Normally they don't do new installations on Sundays. Very pleased with Luciano's going above and beyond, and being so helpful.
Nique E
I had an amazing experience with Tindall and Ranson employee Jim. I made an appointment with PSE&G worry free on the app around 6:55 a.m., at 7:08 a.m. I received a call from PSE&G that the technician was on his way. Technician arrived within mins and looked at my water heater and said I need a new one. I contacted PSE&G heater department and went over my options for a new water heater. PSE&G informed me that Tindall and Ranson would call me after 8 a.m., I received a call at 8:48 a.m., Deanna the rep told me someone would be out between 2pm-6pm but if someone is available before then they would call me. I told her if someone is available just sent them out and that I would be home all day. Deanna called me back at 8:48 a.m. and stated James aka Jim would be on his way. Jim arrived at 9:18 a.m. and explained everything he had to do and how long the process would take. He answered all my questions and Jim was finished by 10:50 a.m. I'm very pleased with the service from PSE&G and Jim. I highly recommend calling this company. Great customer service, great prices and overall, a great experience.
Matt Anton
Anthony is a technician you can trust. He was thorough (ran multiple checks), diagnosed the problem completely, and promptly fixed it. What I appreciated was his willingness to explain the process to me and the reason behind what needed to happen. As a homeowner, you want someone with the expertise and the right attitude, and that’s exactly what we got with Anthony and Tindall Ranson Plumbing Heating & AC.
The AC is already blowing cold, and I highly recommend this company for standing by their word, an HVAC company with integrity, as well as individually for Anthony; his ability to problem-solve, get things done, and keep an optimistic, positive mindset until resolved is what you look for when you need to solve a complex problem without giving up. Thank you again,
Stephanie Martin
Our hot water heater broke on a Friday night. I called PSE&G on Saturday morning & Tindall Ranson had someone at my home by about 1:30 to replace. Andrew was the technician and he was great! Professional, friendly, explained everything and was even great with my dog. Drop clothes were laid out & he cleaned up everything when he was done.
Mary Roman
My hot water heater broke and these guys came out very quickly to replace. Keith Bost was the technician. Very professional and courteous. Explained everything and even suggested I get a free water damage assessment. Thank you!
Eric Heller
Great experience with a hot water heater replacement. James Ratcliff did the job, super professional, friendly, explained everything, and taught me a thing or two. And the install is beautiful, like a craftsman did it. Couldn't be happier.
Jeffrey s.
Very overpriced! Charged $750 for less than 2 hours work to replace a simple toilet seal & over $1000 install a kitchen sink garbage disposal not included the disposal.
Rich R.
He installed a water heater I bought from public service. Did a good job took 3-4 hours.
Joe Fanaroff
Tindall & Ranson is a sub contractor for PSEG so when my hot water heater died, they came out to replace it. They did an excellent job - on time, reasonably priced, tidied up before they left, and had the whole thing done in about 3 hours. I was so pleased with their work that I've had them take care of a couple of smaller projects (faucet replacements) with the same results. High quality work, knowledgable staff, and great customer service. They are very flexible in terms of scheduling appointments and give you the price up front. Schedule with confidence knowing your repairs will be done right the first time.