Caring, fast and easy. With eyemed I paid zero dollars.
Brig Henderson
Feb 2026
The desk staff, and in particular, Dr. Cooper were very helpful, professional, and knowledgeable. Definitely recommend. Thank you very much!
Ana G
Dec 2025
rarely leave negative reviews, but this experience warrants one. After waiting over 30 minutes past my appointment time, I was finally called in and the pre-exam had already started—one eye had already been examined. At that point, another staff member came in and told me I would need to reschedule because the doctor had taken a patient who was scheduled after me. Once an appointment is already in progress, asking a patient to leave and come back another day is unacceptable. This reflects poor management and a complete disregard for patients’ time. I would not recommend this practice.
Edith majors
Nov 2025
My ex husband received excellent care as a senior citizen with mental challenges. He was treated with respect for his age and limitations. Thank you and bless you.
Mike Fingerhut
Nov 2025
Really good experience. Check in was very quick. Was seen by the Doctor within 5 mins of appt time. Highly skilled and personable and would definitely recommend
Keith Heard
Nov 2025
Great staff, clean office, fast and efficient service. I was a walk in and was able to get an appointment THAT morning. Would definitely recommend.
Ahalya Wise
Oct 2025
Dr Rajeev is great. The staff are friendly and efficient. One concern - they ran a test again to check that there wasn’t an issue. It wasn’t clear to me what the concern was and why there was a decision that everything was fine. A lot of mumbling but no clear explanation. I expect to be treated as a knowledgeable patient, not someone who gets a dumbed down version of the analysis.
zulfiqar bhatti
Oct 2025
Great service as always!
Chandan Dutta
Oct 2025
The vision tests and eye power selection process are all excellent. We have been going to Dr. Jim I Ciccarello since 2003 and the experience is exceptional.
Just be aware that the Front Office systems is quite bad, they do not update the records properly with the vision insurance information. Today we found that date of birth was changed to some arbitrary date. When I asked the front desk about outdated insurance data in the system (system had data from 2022, and not the insurance info used recently in 2023 and 2024) as well about the incorrect date of birth which was correct till the last year, I was told by the front desk checkout person that the data is as the patient has input. This smells of “Passing the buck” attitude.
Please check your demographics info minutely, or prescription may be printed with incorrect DOB.
Last year the bill processor did not submit claim to my insurance but billed me at the cash rate and I started receiving bill collection calls. This was finally resolved by several visits to the office, calls, emails with the office manager.
The Doctor’s process is excellent, but the office systems really need review.
Carlos Nunez
Fast, friendly and take my provider plan.
Lilly De Jesus
Caring, fast and easy. With eyemed I paid zero dollars.
Brig Henderson
The desk staff, and in particular, Dr. Cooper were very helpful, professional, and knowledgeable. Definitely recommend. Thank you very much!
Ana G
rarely leave negative reviews, but this experience warrants one. After waiting over 30 minutes past my appointment time, I was finally called in and the pre-exam had already started—one eye had already been examined. At that point, another staff member came in and told me I would need to reschedule because the doctor had taken a patient who was scheduled after me.
Once an appointment is already in progress, asking a patient to leave and come back another day is unacceptable. This reflects poor management and a complete disregard for patients’ time. I would not recommend this practice.
Edith majors
My ex husband received excellent care as a senior citizen with mental challenges. He was treated with respect for his age and limitations. Thank you and bless you.
Mike Fingerhut
Really good experience. Check in was very quick. Was seen by the Doctor within 5 mins of appt time. Highly skilled and personable and would definitely recommend
Keith Heard
Great staff, clean office, fast and efficient service. I was a walk in and was able to get an appointment THAT morning. Would definitely recommend.
Ahalya Wise
Dr Rajeev is great. The staff are friendly and efficient. One concern - they ran a test again to check that there wasn’t an issue. It wasn’t clear to me what the concern was and why there was a decision that everything was fine. A lot of mumbling but no clear explanation. I expect to be treated as a knowledgeable patient, not someone who gets a dumbed down version of the analysis.
zulfiqar bhatti
Great service as always!
Chandan Dutta
The vision tests and eye power selection process are all excellent.
We have been going to Dr. Jim I Ciccarello since 2003 and the experience is exceptional.
Just be aware that the Front Office systems is quite bad, they do not update the records properly with the vision insurance information.
Today we found that date of birth was changed to some arbitrary date.
When I asked the front desk about outdated insurance data in the system (system had data from 2022, and not the insurance info used recently in 2023 and 2024) as well about the incorrect date of birth which was correct till the last year, I was told by the front desk checkout person that the data is as the patient has input.
This smells of “Passing the buck” attitude.
Please check your demographics info minutely, or prescription may be printed with incorrect DOB.
Last year the bill processor did not submit claim to my insurance but billed me at the cash rate and I started receiving bill collection calls. This was finally resolved by several visits to the office, calls, emails with the office manager.
The Doctor’s process is excellent, but the office systems really need review.