Overall a terrific experience working with Slats & Pleats. Superior communication, quality products and install craftsmanship, and most importantly honesty and trustworthiness. The team was able to help select the best products that fit our needs without trying to upsell unneeded items. Materials were available ahead of schedule and a prompt install was completed. Our family couldn’t be happier with our decision of hiring Paul and his team! Thank you again and I look forward to being a return customer in the future.
December 2025
Three days ago, I went into my living room behind my Christmas Tree to raise my Hunter Douglas cellular shade that was approximately 7x5ft.. The shade literally dropped to my windowsill. Needless to say, I was in a panic not a good time of year to have to be looking for a new shade. I was referred to Slats & Pleats, and there are no words to say how professional the assistant Zandanya was she reassured me that she could get someone out to me quickly. She gave me a price and told me approximately how long it was going to take to fix and if it couldn’t be fixed, I wouldn’t be charged. Which I found to be unheard of, I thought for sure I’d be charged for the... read full review
November 2025
I stopped by the store today to see if they could help me with a small part for a shade that I didn't even buy from the store. There are no words to describe the degree to which Zagana helped me! I caught her in the middle of lunch and she immediately began to look for this part even though this was most certainly not a big sale or a sale of any kind. Zagana even called someone to see if they were able to direct her to the correct part. It is seldom, if ever, that I go to a store and find people who are so willing to put themselves out for those who just walk in. From now on, this is my go to store for any of my window treatment needs! I offered to pay for Zagana... read full review
Overall a terrific experience working with Slats & Pleats. Superior communication, quality products and install craftsmanship, and most importantly honesty and trustworthiness. The team was able to help select the best products that fit our needs without trying to upsell unneeded items. Materials were available ahead of schedule and a prompt install was completed. Our family couldn’t be happier with our decision of hiring Paul and his team! Thank you again and I look forward to being a return customer in the future.
Three days ago, I went into my living room behind my Christmas Tree to raise my Hunter Douglas cellular shade that was approximately 7x5ft.. The shade literally dropped to my windowsill. Needless to say, I was in a panic not a good time of year to have to be looking for a new shade. I was referred to Slats & Pleats, and there are no words to say how professional the assistant Zandanya was she reassured me that she could get someone out to me quickly. She gave me a price and told me approximately how long it was going to take to fix and if it couldn’t be fixed, I wouldn’t be charged. Which I found to be unheard of, I thought for sure I’d be charged for the... read full review
I stopped by the store today to see if they could help me with a small part for a shade that I didn't even buy from the store. There are no words to describe the degree to which Zagana helped me! I caught her in the middle of lunch and she immediately began to look for this part even though this was most certainly not a big sale or a sale of any kind. Zagana even called someone to see if they were able to direct her to the correct part. It is seldom, if ever, that I go to a store and find people who are so willing to put themselves out for those who just walk in. From now on, this is my go to store for any of my window treatment needs! I offered to pay for Zagana... read full review