We called late on a Saturday night for an emergency, and to their credit they came quickly and did ultimately clear the clog. For that, I appreciate the fast response.
However, the way the job was handled caused avoidable damage. I had already shown exactly where the backup was happening (at the washer connection), yet the first step taken was to open the sewer cleanout and have me run the shower and flush. With the cap left unsealed and the line still clogged, water poured into the basement. That created more flooding on top of what was already there.
I understand the plumber may say this was “testing” and that my basement already had water. Both are true. But a professional test should not make a bad situation worse. Running heavy water with an open cleanout guaranteed extra flooding, and that mess could have been avoided with more careful handling.
In the end, the clog was fixed, but I cannot recommend the service because the process left my basement in worse shape than before.
WJ Li
Aug 2025
Al is honest, reliable, fair, and helpful - truly a professional. When we had a late-night emergency leak, he responded promptly, helped us pump water, and went above and beyond. Since then, he's been fixing our boiler and buying parts for repairs. He genuinely cares about customers and always tries to help. I wish there were more people like him. Highly recommended!
Karima Donald
Dec 2024
I am happy with the service this company provided. My water heater was installed within 1-2 hours and price is reasonable
Teresa Menicucci
Oct 2024
reliable , on time efficient. Great work. this is the second time I've needed them this year. very pleased with Brandon.
Sandy Swanson Martian
Oct 2024
We had to have some plumbing work done in our home just recently! New hot water tank and all that goes with it! We were very impressed with Three Brothers and Brandon that came and done the service work! He had great customer service and knowledge of the job he was doing! He was very kind and considerate while in our home ! He cleaned up after himself explained the work that he had done and shook my hand when the job was completed! Great customer service thank you Brandon Schultz! In this day and age it’s not very often you find good customer service it seems anymore so we appreciate you Brandon. Thank you for coming and diagnosing what was going on and needing to be done and then coming back and doing an amazing job! ThreeBrothers has employees like Brandon Schultz working for them that speaks loudly of their company and customer care! Because your employee represents you and your company!! Way to go Three Brothers!!!
LYRAD GROUP
Aug 2024
If I can give more than 5 stars, I would. Very personable and reliable. One ring and they pick up the call right away. I had an emergency situation at 12AM, and within 25 mins. the plumber came. Mind you, this was at off hours. Highly recommended!
Eliot Choi
Feb 2024
Quick and professional for our steam boiler heater issues and ride our problems over the weekend. Very satisfied with the service we received.
Laraine Harden
Feb 2024
Very nice, came right away and reasonable.
E Manzon
Feb 2024
Experience and reliable!!
Clay Worley
Jan 2024
Integrity, compassion, and expertise: that's the experience you get with 3 Brothers. Every member of the team functions the same way in that respect. They are responsive, and they do not waste your time or money. We trust them. The 3 Brothers are our neighbors.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Rolando Ramirez
We called late on a Saturday night for an emergency, and to their credit they came quickly and did ultimately clear the clog. For that, I appreciate the fast response.
However, the way the job was handled caused avoidable damage. I had already shown exactly where the backup was happening (at the washer connection), yet the first step taken was to open the sewer cleanout and have me run the shower and flush. With the cap left unsealed and the line still clogged, water poured into the basement. That created more flooding on top of what was already there.
I understand the plumber may say this was “testing” and that my basement already had water. Both are true. But a professional test should not make a bad situation worse. Running heavy water with an open cleanout guaranteed extra flooding, and that mess could have been avoided with more careful handling.
In the end, the clog was fixed, but I cannot recommend the service because the process left my basement in worse shape than before.
WJ Li
Al is honest, reliable, fair, and helpful - truly a professional. When we had a late-night emergency leak, he responded promptly, helped us pump water, and went above and beyond. Since then, he's been fixing our boiler and buying parts for repairs. He genuinely cares about customers and always tries to help. I wish there were more people like him. Highly recommended!
Karima Donald
I am happy with the service this company provided. My water heater was installed within 1-2 hours and price is reasonable
Teresa Menicucci
reliable , on time efficient. Great work. this is the second time I've needed them this year. very pleased with Brandon.
Sandy Swanson Martian
We had to have some plumbing work done in our home just recently! New hot water tank and all that goes with it! We were very impressed with Three Brothers and Brandon that came and done the service work! He had great customer service and knowledge of the job he was doing! He was very kind and considerate while in our home ! He cleaned up after himself explained the work that he had done and shook my hand when the job was completed! Great customer service thank you Brandon Schultz! In this day and age it’s not very often you find good customer service it seems anymore so we appreciate you Brandon. Thank you for coming and diagnosing what was going on and needing to be done and then coming back and doing an amazing job! ThreeBrothers has employees like Brandon Schultz working for them that speaks loudly of their company and customer care! Because your employee represents you and your company!! Way to go Three Brothers!!!
LYRAD GROUP
If I can give more than 5 stars, I would. Very personable and reliable. One ring and they pick up the call right away. I had an emergency situation at 12AM, and within 25 mins. the plumber came. Mind you, this was at off hours. Highly recommended!
Eliot Choi
Quick and professional for our steam boiler heater issues and ride our problems over the weekend. Very satisfied with the service we received.
Laraine Harden
Very nice, came right away and reasonable.
E Manzon
Experience and reliable!!
Clay Worley
Integrity, compassion, and expertise: that's the experience you get with 3 Brothers. Every member of the team functions the same way in that respect. They are responsive, and they do not waste your time or money. We trust them. The 3 Brothers are our neighbors.