Geek Squad

Dec 2024

The Paramus Best Buy is just okay. The store itself feels outdated and dark, which makes shopping there less enjoyable. It's definitely overdue for a makeover to improve the atmosphere. While they do have a decent selection of electronics and appliances, the prices tend to be on the high side compared to other retailers or online options. On top of that, some of the associates can be overly pushy, trying to sell you extras or items you don't really need, which can make the shopping experience uncomfortable. That said, if you know what you're looking for, you can still find good deals here and there. Customer service is genuinely hit or miss, but there are a few helpful staff members who genuinely know their stuff. We came on Black Friday to check out both the insta360 cameras and a specific MacBook model with their installed parallels software. The Apple staff was extremely helpful and honest that we would not be able to get a good deal here for what we wanted in a MacBook. The insta360 models definitely fell on the outdated side which was frustrating as they didn't have the newer models in yet.

Jan 2022

I don't enjoy giving poor reviews, but standing in an electronics section for 15 minutes with the employees not even paying attention to you is unacceptable. It's happend multiple times now. Unfortunately it happend in the Apple section as well. Understaffed is one thing, but staff that could care less is another. Would not recommend this spot.