A-General Sewer and Plumbing Service is a reliable and professional plumbing company known for its timely and honest service. Customers appreciate their prompt response, especially before holiday weekends, with some reviews highlighting no surcharge fees. The team often includes multiple service professionals who work together to diagnose and fix issues efficiently, such as clearing clogs and snaking pipes. They are commended for being quick, thorough, and leaving the work area clean. The staff, including technicians like Woody, Carl, and Jim, are described as knowledgeable, professional, and caring. Jim, in particular, is noted for going out of his way to find solutions and even researching options to help customers. The company’s honesty is evident in how they handle complex issues, including fixing problems caused by previous contractors or other companies. They are also experienced with commercial work, handling pumps, drains, sewers, septic systems, and fixtures across multiple properties in different locations. The reviews consistently mention their excellent communication, punctuality, and fair pricing, making A-General Sewer and Plumbing Service a trusted choice for both residential and commercial plumbing needs.
July 2nd before a holiday weekend phone call… professional, timely, no surcharge. Two service professionals came out, helped me diagnose the problem together (which I really appreciate, some would just tell you that you’re wrong), discussed in detail what needed to be done, and gave a reasonable price up front. No credit card surcharge. Needed to snake the pipe going out from the house to find a clog and they found it. They were quick, the job was clean, and the issue was fixed. I would call them again in a second.
Took a minute for them to get a tech to my home and communication was not always the best but when Woody arrived he did a quick and thorough job and did not charge us an exorbitant amount.
My mother's condo had issues shortly after moving in last year and the association hired a company that destroyed her bathrooms.. The other company replaced the main drain and didn't placed it in the correction location so they had to destroy the new floor in order to reconnect 1 of the toilet and left without reconnection the 2nd toilet. After many months, the association called A General Sewer and these guys fixed the problem and reconnected the toilets back to the correct location.. they were so caring that they even offered to return to disconnect the toilet when the drywall guys repair the walls. This company and the two plumbers were so professional and honest that...read full review