About Potter Brothers Plumbing
Reviews for Potter Brothers Plumbing
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Based on the reviews, Potter Brothers Plumbing provides reliable plumbing and heating service. The team, including Cameron and Malachi, is described as friendly, professional, and skilled. They offer honest advice, such as suggesting a plumbing and heating maintenance inspection before a boiler replacement, which saved customers money. Their careful inspection caught issues early, and they provide thorough reports on how systems are working. Customers appreciate their clear communication and helpful details about possible upgrades, like shutoff valves or a water softener, with itemized pricing sent by email. The crew arrives on time, handles installations smoothly, keeps everything organized, and stays in line with the quoted price. They have handled a wide range of jobs, including replacing boilers, tankless water heaters, central air systems, faucets, and shower heads. They also fixed a tankless water heater another plumber said needed replacement and repaired a shower head others could not fix. For sewer and drain plumbing repairs, they cleared lines with rodding, used a camera to show the work, and tied everything into solid pipe for a proper connection. The work area was cleaned up well, and concrete patches were poured smoothly. Customers have signed up for a membership plan with free checkups and have been very happy with the service. Overall, they offer excellent service, quality plumbing work, fair prices, and are highly recommended.
We reached out for a quote on replacing our boiler, and Cameron suggested doing a plumbing and heating maintenance inspection first. During the check, they found the boiler really just needed a thorough cleaning and service. It turns out the previous technician from another company likely did not do the job as well as expected. Their careful inspection helped catch the issue early, and without that cleaning the boiler could have broken down. That honest advice gave us more time to budget for a future boiler replacement instead of rushing into it. Later, we had our older central air system and boiler hot water tank replaced, while the boiler itself was inspected and confirmed...read full review
We moved into our home a long time ago, and since the house is older, we have had our share of plumbing repairs and general upkeep over the years. They have always taken care of everything we needed and have been easy to work with from the start. I like handling some DIY plumbing fixes myself, and the team has always been helpful with simple advice, the right parts, and guidance when I needed it. When a repair turned into more than I could manage, they were quick to step in and get things back in working order. There were also times when I was away from Nutley during the week, and if my wife had a plumbing problem at home, Malachi and Cameron always responded fast and...read full review
We signed up for the membership plan that includes free checkups for the home systems we selected. So far, we have had the plumbing inspected and have been very happy with how clearly everything was explained. The plumber gave us a thorough report on how the system is working, and it turns out everything is running very well. We also got helpful details about possible upgrades, like shutoff valves, shower heads, and a water softener, along with itemized pricing in case we choose to replace one or more of those parts. Having all of that plumbing information sent by email made it easy to review and plan for future improvements.