About Fine Touch Nail Salon
Fine Touch Nail Salon has garnered mixed reviews from its customers. Many praise the talented nail artists for their ability to execute creative designs and provide thorough services. Customers have highlighted the quality of UV-Gel tips and gel pedicures, particularly mentioning their satisfaction with the work done by Angie. The gel manicures and pedicures are noted for their lasting quality, and the prices are considered reasonable, with some stating that they are similar to other salons. However, customer service has faced criticism, with reports of rude comments from staff and delays in appointments. One customer expressed frustration regarding pricing transparency after experiencing inconsistencies in charges. While the salon's atmosphere could benefit from updates, including improvements to the bathroom and hallway, the friendly service and nail quality keep customers returning. Parking can be challenging due to the busy street, and cash is preferred for payments. Overall, Fine Touch Nail Salon is appreciated for its nail services but has areas needing improvement, particularly in communication and customer service.
Everyone here is amazing, they are all such talented nail artists and so friendly. I have been coming here for years for UV-Gel tips with Angie and gel pedicures. I give Angie my inspo picture and she always makes it happen.
I’ve generally had good experiences at Fine Touch Nails, and their work is always great. However, my recent visit left me frustrated. On January 14, I was quoted $65 for a fresh set of acrylics with cat eye polish. On March 21, I got a fill with cat eye and was charged $60. Since a fill is typically less expensive than a full set, I reached out to confirm if there was an error. The response was polite, asking for my name and number so they could check, but after following up a few times, I never received an answer.
I understand that prices may vary, but transparency and communication are key in customer service. A simple explanation would have gone a long way....read full review
I requested a Pedicure with Magaly for 2pm and because the owner made a mistake they moved it up to 2:30pm. Then I get there no one asks if I have an appointment they just tell me to sit and someone else started the pedicure. If I had not asked the girls name it wouldn’t have been who I requested. Everyone in there had a negative vibe slight attitude including Magaly. Last time ever going here. Good Service and hospitality are important and this place had none of those things. Quality of the pedicure could be better she also rushed my pedicure.