There have been a ton of bad reviews, which scared me going there but my experience could not have gone better. They made it as easy and pleasant as possible! As long as you fix the problem in order to get a release there will be no issues! Very good experience, very good.
November 2023
Reading the reviews will have you going crazy about what’s gonna happen next I had my car towed here a couple of days ago I feared the worst I almost didn’t make it to 22 Franklin st in time to get the release and I got to Dente like 10 after they was closed I begged and pleaded with the guy to let me get the car and as I was just about to stop he let me get the car price was $298 to get the car but I was just happy to get my damn car so 3 stars for the customer service being that I inconvenience them but that price can’t get you 5
August 2023
They are good people. I know they get a lot of angry people who are pissed to have no car and sometimes it's not their fault, but they don't get credit for doing a service as the State of NJ operates when they tow a car. They can't help but work w the police and policies for example to get a police release for a towed car in an accident or situation that requires some legal reason to have the police intercede or release a vehicle. Dealing w Newark police (some staff are quite mean) is another story. When you call Newark police you have to first ask if your car is there (if your car was towed from Newark) and then you have to pick up a release report from... read full review
There have been a ton of bad reviews, which scared me going there but my experience could not have gone better. They made it as easy and pleasant as possible! As long as you fix the problem in order to get a release there will be no issues! Very good experience, very good.
Reading the reviews will have you going crazy about what’s gonna happen next I had my car towed here a couple of days ago I feared the worst I almost didn’t make it to 22 Franklin st in time to get the release and I got to Dente like 10 after they was closed I begged and pleaded with the guy to let me get the car and as I was just about to stop he let me get the car price was $298 to get the car but I was just happy to get my damn car so 3 stars for the customer service being that I inconvenience them but that price can’t get you 5
They are good people. I know they get a lot of angry people who are pissed to have no car and sometimes it's not their fault, but they don't get credit for doing a service as the State of NJ operates when they tow a car. They can't help but work w the police and policies for example to get a police release for a towed car in an accident or situation that requires some legal reason to have the police intercede or release a vehicle. Dealing w Newark police (some staff are quite mean) is another story. When you call Newark police you have to first ask if your car is there (if your car was towed from Newark) and then you have to pick up a release report from... read full review