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The Spa at Ocean Place
Ocean Place Conference Center, 1 Ocean Blvd #1, Long Branch
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I'm a local resident and I go to the Spa several times a year. My most recent visit was a disaster. I had invited my sister from NY to a fun spa day-- massage and lunch. About half way through the service, the fire alarms sounded. Of course, we started to return to the locker room, quickly dress and exit the building. As we were changing, we were told it was a test. So we change back to spa robes and go back to our "relaxing" massages. A few minutes later, it happens again! The fire alarms go off, but there's an announcement that it's a test. Then, yes, one more time, alarms go off during the massage. I told my masseuse I could not relax and ended... read full review
Very disappointed. Had multiple complaints. Was told someone would get back to us. Supposedly the person who handles our complaints had a death in the family. This was weeks ago. Still waiting weeks later. Hotel acting uncaring. Would not send them my worst enemy. They have to get their act together.
8/2024 This place was not worth the money. The rooms are out dated, USB chargers and plugs did not work, the sliding shades had holes in them and were obviously stained/dirty. The service was beyond disappointing (besides the front desk, they were GREAT!). Breakfast buffet was standard, but the waitress was rude/standoffish. Housekeeping forgot leftover food in the refrigerator from the previous occupant. Would not return. Additionally, the air conditioning stopped working in our room. The hotel switched us but before we could gather our belongings from the old room, they had already checked another guest into the room that we still occupied! That guest walked in on my... read full review