I’ve had the pleasure of working with the SMI flooring team and I could not be more pleased! Their commitment to customer satisfaction is unmatched. Paulo went above and beyond to exceed all of our expectations and provides support through every step of the process. Professional, knowledgeable, and efficient across the board. I trust and highly recommend SMI for all your flooring needs.
April 2025
I can’t recommend this place enough! Their customer service is unmatched, and they truly care about helping people. We stained our brand new stairs and realized the color didn’t match our floors. After calling nearly 20 stores, they were the only ones who took the time to help. One of their experts spent over 20 minutes walking us through a solution—saving us from having to resand and spend thousands.
They have a huge selection of beautiful floors, finishes, and stains, and they really know their stuff. If you’re looking for flooring, this is the place to go—knowledgeable, kind, and genuinely helpful!
April 2025
I accidentally stumbled upon SMI in fairfield as I was searching for flooring for my home in the Catskills. I cannot say enough about the quality of the products as well as their excellent customer service. These days its very difficult to come across great people who care about what they do… Cristian went above and beyond. From placing my order to following through with delivery details. She was exceptional. If you want great product and a flawless process from beginning to end this is the perfect place to purchase flooring. Now that I have discovered SMI they will be my Go To for any flooring project. Cristian… thank you again for everything and I cant wait... read full review
I’ve had the pleasure of working with the SMI flooring team and I could not be more pleased! Their commitment to customer satisfaction is unmatched. Paulo went above and beyond to exceed all of our expectations and provides support through every step of the process. Professional, knowledgeable, and efficient across the board. I trust and highly recommend SMI for all your flooring needs.
I can’t recommend this place enough! Their customer service is unmatched, and they truly care about helping people. We stained our brand new stairs and realized the color didn’t match our floors. After calling nearly 20 stores, they were the only ones who took the time to help. One of their experts spent over 20 minutes walking us through a solution—saving us from having to resand and spend thousands.
They have a huge selection of beautiful floors, finishes, and stains, and they really know their stuff. If you’re looking for flooring, this is the place to go—knowledgeable, kind, and genuinely helpful!
I accidentally stumbled upon SMI in fairfield as I was searching for flooring for my home in the Catskills. I cannot say enough about the quality of the products as well as their excellent customer service. These days its very difficult to come across great people who care about what they do… Cristian went above and beyond. From placing my order to following through with delivery details. She was exceptional. If you want great product and a flawless process from beginning to end this is the perfect place to purchase flooring. Now that I have discovered SMI they will be my Go To for any flooring project. Cristian… thank you again for everything and I cant wait... read full review