About Jonel Dry Cleaning Inc
Jonel Dry Cleaning Inc. is a family-owned business located in Leonia that offers dry cleaning and alteration services. Customers appreciate their reliable timing and reasonable prices. The business has a history of providing quality alterations, with one customer noting that they pinned and altered a formal dress to fit perfectly, helping her daughter feel confident and beautiful. However, the business has also received negative feedback regarding lost items. One customer reported that their pants, valued at around $100, were lost twice, despite assurances from the owner that they would look for them and offer reimbursement. The owner struggled to locate the pants, even suggesting the customer search their own closet, which caused frustration. Eventually, the pants were found after a week, and the customer appreciated that there was no charge for the lost items. Overall, while the business is praised for its alteration work and reliability, issues with lost items have affected some customers’ experiences.
UPDATE: they found the pants after a week and contacted me, which I appreciate. They charged no fee for the pants.
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Wow I really wanted to like this place, but oh boy was I wrong.
I went last Monday to drop off my husband's three shirts and one pair of pants. Male owner said to pick up Friday, but I didn't have time to go until today (which is following Tuesday).
He could not locate the pants in his shop, and said he'll look for them again and call me. Later he calls me saying "I remember" you coming to pick up your stuff before (meaning prior to today), but that time only pants were ready and shirts were not so you picked...read full review
My daughter's 8th grade formal dress was a little too big. The smaller size was too snug. We have always struggled with finding the right fit given her body type. Jonel Dry Cleaners pinned and altered it to perfection! My daughter felt confident and looked beautiful!
A local family owned business. We moved to Leonia about 5 years ago and have been coming here since. They are reliable with timing. I've also gotten a couple of black tie dresses altered here and Young has always done a fantastic job! Their prices are reasonable.