When I entered the store to pick up an order, I was not greeted or acknowledged, despite several employees—especially one named Nancy—looking directly at me. While I understand that the staff were assisting other customers, a simple “hello” or “someone will be right with you” would have been courteous and appropriate.
What made the experience even more frustrating was that a couple who entered after me was approached by Nancy once she finished assisting her previous customer. She asked them, “Can I help who’s next?” and they had to point out that I had arrived before them. I also spoke up at that moment, yet Nancy proceeded to help... read full review
April 2025
Stopped by the store 4.1.2025 to do a pick up in store delivery and had the pleasure of working with Natalie. Even though it was a pick up , when I inquired on getting my bracelet cleaned Natalie was happy to assist. She was very professional and polite . It was a pleasure doing business with her. I have dealt with other sales representatives in that store that was not so nice so it was nice to walk in and be greeted and assisted by Natalie.
January 2023
If memory serves, the last time I gave someone a charm bracelet as a gift, I must have been in ninth grade. These wrist ornaments have always been puppy lovish and mired in adolescent longing but times and pricing certainly have changed. These tiny baubles on a string are infinite in their variety commemorating everything from your first junior prom to your last menopausal twinge. The sheer silliness of the endless choices almost pulled a Jedi mind trick and sent me out the door with a tennis bracelet just to end the inquisition. Honestly, the staff was knowledgeable and helpful but I couldn't shake the notion that I was still a high school freshman. Four easy stars... read full review
When I entered the store to pick up an order, I was not greeted or acknowledged, despite several employees—especially one named Nancy—looking directly at me. While I understand that the staff were assisting other customers, a simple “hello” or “someone will be right with you” would have been courteous and appropriate.
What made the experience even more frustrating was that a couple who entered after me was approached by Nancy once she finished assisting her previous customer. She asked them, “Can I help who’s next?” and they had to point out that I had arrived before them. I also spoke up at that moment, yet Nancy proceeded to help... read full review
Stopped by the store 4.1.2025 to do a pick up in store delivery and had the pleasure of working with Natalie. Even though it was a pick up , when I inquired on getting my bracelet cleaned Natalie was happy to assist. She was very professional and polite . It was a pleasure doing business with her.
I have dealt with other sales representatives in that store that was not so nice so it was nice to walk in and be greeted and assisted by Natalie.
If memory serves, the last time I gave someone a charm bracelet as a gift, I must have been in ninth grade. These wrist ornaments have always been puppy lovish and mired in adolescent longing but times and pricing certainly have changed. These tiny baubles on a string are infinite in their variety commemorating everything from your first junior prom to your last menopausal twinge. The sheer silliness of the endless choices almost pulled a Jedi mind trick and sent me out the door with a tennis bracelet just to end the inquisition. Honestly, the staff was knowledgeable and helpful but I couldn't shake the notion that I was still a high school freshman. Four easy stars... read full review