About Tri-State Building Specialties
Reviews for Tri-State Building Specialties
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tri-State Building Specialties is a company known for its high-quality craftsmanship and strong commitment to customer satisfaction. Customers often praise the company for building beautiful, well-designed rooms, such as sunrooms and porches, that become favorite spaces in their homes. The team is described as professional, thorough, and patient, with staff members like Dennis and Dominick providing excellent service and clear communication throughout the process. Many reviews highlight the company's attention to detail and dedication to doing the job right, even going above and beyond to improve or repair their work over time. For example, one customer appreciated how the company honored a warranty after many years to fix issues on a porch, and another was impressed with how they resolved window problems, ensuring proper repairs with improved manufacturing techniques. While some reviews mention initial challenges, such as leaks or foggy window seals, the company's owner personally stepped in, apologized, and made sure the issues were fully resolved. Overall, Tri-State Building Specialties is highly recommended for their integrity, professionalism, and ability to deliver quality results that meet or exceed expectations. Their focus on customer care and attention to detail makes them a trusted choice for home renovations and additions.
I would highly recommend Tri- State Building Specialties. The room they built is our favorite room in the house. Quality is superior to other sunroom’s that I have seen in the area. From the sales presentation to the project management, everything was done to our expectations. One year after completion we experienced a warranty issue with the roof, but it was addressed and improved on. Dom followed up to ensure we were satisfied as well. Very professional and thorough. Still our favorite room in the house. We will continue to be a reference.
Great product explanation & walking us through the initial process. No pressures of ending sales promotions, sales folks usually do.
Jason was very courteous & was ahead of time but waited very patiently. They have a great team and looking forward to working with them.
Initially (pre-sale) my contact with Tri-State went well. During the design and contract process I found mistakes that were rectified when I pointed them out (read/review carefully).
The installation went okay. Until it rained and the wall of windows they installed started leaking. I tried getting them back there to no avail. Luckily my cousin (master carpenter) and I have a background in construction. We were able to diagnose and repair the faulty/missing caulk. Then within a year of installation the window seals on all the windows failed. That left me with a wall of foggy and stained glass. Their representative even confirmed that the window seals weren't manufactured...read full review