Apria Healthcare

Apria Healthcare is one of the leading providers of home respiratory services and medical equipment in the country. The team at Apria is dedicated to ensuring that patients have all their questions answered and that their therapy is going well. Apria's customer service is praised for its quick response and efficient handling of issues, though some customers have reported long wait times and a need for better training for first-level agents. Customers have had mixed experiences with Apria's remote setup process, with some finding it a bit impersonal but appreciating the follow-up calls to check on their progress. The company is known for its wide range of offerings, including oxygen therapy, inhalation therapies, sleep apnea treatment, and negative pressure wound therapy. Apria serves over 1.8 million patients each year across its network of more than 300 locations nationwide.