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JCPenney Salon

3.3 72 reviews
Overall rating
3.3
out of 5
72 reviews
5 star 44%
4 star 13%
3 star 4%
2 star 6%
1 star 33%

About JCPenney Salon

At JCPenney Salon, customers can enjoy a wide range of hair services from experienced, licensed stylists. The salon offers haircuts, hair coloring, keratin treatments, and styling for special occasions like weddings. Whether you have curly, wavy, or straight hair, the stylists can work with you to achieve your desired look.

Many reviewers praise the excellent service they received. One customer, Francisca, did a wonderful job blow-drying and trimming the customer's hair. Another regular client, Hira, was described as an experienced and super friendly stylist who provides great color, cut, and highlight services.

However, not all experiences were positive. One customer, Medaris, was recommended as an expert stylist but the service was disappointing. Despite showing photos and explaining exactly what she wanted - a blonde balayage with face-framing layers - Medaris did not deliver. She over-processed the hair in the back, leaving it too light, and did not cut the layers as requested. The customer felt Medaris was rude and rushed through the service.

Overall, JCPenney Salon seems to provide high-quality hair services when customers are paired with the right stylist. The salon offers a variety of treatments and styles for all hair types. Customers who communicate their needs clearly and work with experienced, attentive stylists tend to leave satisfied. But as with any salon, individual experiences may vary.

May 2026
5.0
I had an appointment with Lexi. She was the absolute best! I have 4C hair and felt at ease in her hands. She walks you through the process and answers any questions you may have. I will definitely be booking with her again! And she’s super outgoing, which is a plus!
May 2026
5.0
Absolutely adore here! Kerri ensures my appointments are always confirmed and checks me in with the most friendly and attentive nature. Absolutely adore having Robert trimming and styling my hair and Demaris being my stylist too! Two of the best stylist I've worked with...very attentive and very gentle on my hair....something I truly adore and appreciate having a sensitive scalp! Love it here! Thanks Kerri for always being a doll💓
Mar 2026
5.0
First time receiving a service from JCP and I was surprised that there even was a salon here. I was approached by a friendly hairstylist named Lexi who was offering first time discounts. I took her up on her offer and she did not disappoint!! I got a face frame with a blowout and left with soo much volume. I WILL be coming back.
Photos of JCPenney Salon, 10 Mall Drive West,  Jersey City
All 25 photos

Hours

Monday 11AM - 7PM
Tuesday 11AM - 7PM
Wednesday 11AM - 7PM
Thursday 11AM - 7PM
Friday 11AM - 7PM
Saturday 11AM - 7PM
Sunday 11AM - 6PM

Good to know

  • accepts credit cards

Location

10 Mall Drive West, Jersey City, NJ 07310

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JCPenney Salon · 10 Mall Drive West, Jersey City, NJ 07310

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