About The Shade Store
Reviews for The Shade Store
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 4PM
Thursday: ClosedFriday: 10AM - 6PM
Saturday: 10AM - 6PM
Sunday: Closed
The Shade Store, a renowned business handcrafted in the USA since 1946, offers premium custom window treatments including shades, blinds, and drapery. Their team of expert Design Consultants provides personalized assistance in selecting the perfect products at their Closter showroom. The store offers a vast range of exclusive designer fabrics, available as swatches in-showroom and online, ensuring a seamless shopping experience. Additionally, their free measurement service guarantees a perfect fit. With a commitment to quality and customer satisfaction, The Shade Store's custom-made products ship free in 10 days or less. Customers praise the store's knowledgeable staff, who provide exceptional service, from product selection to installation. Reviewers highlight the helpful recommendations and communication from Glenn, who assisted them in finding the perfect window treatments, even directing them to a promotion that saved them money. The blinds and shades are reported to fit perfectly and look great, with any issues promptly addressed through replacement orders.
Hoboken, NJ location is the best. Working with Todd made the process of selecting, ordering and installing shades wonderfully smooth. His patience with our endless changes and his input were priceless. Todd knew exactly when to follow up and when to step back. He is a classy top customer service gentleman. His knowledge and willingness to find out information were greatly appreciated. Great quality, top service and smooth installation process. Hoboken location is beautiful and both Todd and Glen are super friendly and know their stuff. Thank you!
Despite a few hiccups with scheduling of the on-site measurements, the process went very well, with Glenn staying closely in touch. I'm happy with the product and he even helped direct me to a promotion with Amex that saved us $400!
Blinds fit perfectly and look great. Working with Glenn, he recommended the perfect roller blinds for my windows, and I even got them on sale- bonus! When I decided after installed that I wanted to add valances, he was again great to work with. One of our larger shade has an issue with skipping as it’s rolling down, and he quickly ordered me a replacement, which should arrive soon. Super communicative, and overall a pleasure to work with. I’ve just done a massive renovation on my condo and have worked with a lot of people that made me want to scratch my eyeballs out (lol), but Glenn was a breath of fresh air.