“This is a response to Ms. Nik Gomolka. The stain was already on the men's cream shirt on the left side of the chest and was verified by the cleaner man. The stain is not guaranteed since you wanted the men's shirt at short notice. You behaved in an unladylike manner by tossing the shirt in my direction and raising you voice at me in my face. You treated me like I am a foreigner. It was unfortunate that this incident took place. I hope in the future when you bring the incoming dry cleaning we ( you and me) inspect the clothes carefully together. Christine K.“
“(This back story is necessary information to understand my rating and post)I’m currently in the process of replacing my wardrobe after significant weight loss. I’m fortunate enough to now have the ability to purchase “luxury” clothing from brands like Kiton, Zegna, Marco Pescarolo, etc. With that said I wanted to make sure that they are properly taken care of. The first dry cleaners, that I had been using in the past, had never heard of the brands. While some may think I’m overthinking things dropping off a just few pieces of the new clothing that cost roughly $10,000 caused me to think twice about which cleaners I used. I stopped at Flair and was immediately greeted warmly by an individual who I learned was Andrew. He was familiar with the brands and the how each brand suggests that they are cleaned before even looking at the tags. The fabrics ranged from Japanese denim, Cashmere, silk, wool, and linen. Andrew made me feel comfortable leaving my clothing with them and was also a great guy to chat with. I was asked when I needed it back and I said no rush. I picked it up about a week and a half later. I was expecting a a higher bill than I received, that was a pleasant surprise. I had returned to the store where all of the clothes had been purchased and the style consultant that I’ve worked with each time asked if I had the Cashmere trousers I was wearing dry cleaned. I responded in the affirmative and was concerned that he noticed something wrong. To my relief and to Flair Cleaners credit he asked where I had them cleaned and proceeded to compliment Flair on the quality of their work. With that said Flair has now been my go to cleaners. Ever since my first time dropping off they remember my name and greet me as a friend when I enter. If you read through this review you are probably considering using their services, with that said you should be aware that they are cash only.“
“They do a great job. Also extremely nice people who actually care about the customer. Been here 30 years and this is the best dry cleaners around.“
“Danny is an excellent tailor, he has done some unique work on some of my clothes. He's honest, professional and friendly. I definitely recommend this establishment.Service: Leather & suede cleaning“
“Our old dry cleaners closed, and we were very happy to have discovered this dry cleaner, just a mile down Ernston Rd from our old cleaners.They are very good and their prices are very competitive.“
“Great dry cleaning and tailoring. I had a blazer tailored by them, it is the best fitting piece of clothing I own!“
“Had a wedding dress tailored here and was completed on time and inexpensive. Excellent service!“
“I've never really had a bad experience here, but you have to come when the gentleman is working (not sure what his hours are though). I've gotten a few alterations and some things cleaned. Get my comforter cleaned here and was pretty happy.“
“I entered Cleaners J with 2 identical quilts that I hoped could be used to create a single bedspread. I provided pictures of what I wanted the resulting bedspread to look like along with measurements of how much of the 2nd quilt I thought should be used. I’m very pleased with the quality of the alterations and the professional service was excellent!Services: Clothing alterations & repairs“
“A really good cleaners. The owner always like to tell jokes. And they deliver to your home if you like.“
“We were in a bit of a pinch and I called them and they helped immediately. They did a great job . Safe to say they will be our new cleaner . Thank you so much .Service: Alterations“
“I can’t begin to thank Frankie the owner enough, my daughter was getting married this past Saturday, the night before the wedding, I noticed her dress was never pressed. I called the cleaners the night before and she said come tomorrow at 8 am and she had it Beautifuly pressed by 11am. My daughter looked stunning thanks to the cleaners accomdating us in this timely manner.“
“I went to this place to get measurements and they were super kind! Did it free of charge, I wish I had cash to tip them! The bad reviews are definitely from self absorbed people who think the world works for them.“
“Customer service at its finest! I’m still amazed.I brought in an evening jacket, never worn, still with tags, that had a stain we hadn’t seen at the time of purchase.The owner heard me explaining the situation, took the jacket into the back, and told me to wait. He came back 5 minutes later and the stain was gone.They would not allow me to pay for the service!I was not a previous customer, but will be coming back in the future.In these times, when fees are rising in all areas, especially for customer service, it was quite an impressive gesture.“
“Very helpful! They helped us to get stains out of a suit we needed for a party same day with little notice.“
“Today was my first time at this laundromat and let me tell you this was one of the best I have ever went to in my life.The prices are fair. The place is immaculate. The attendant just kept on cleaning the entire time I was doing my laundry.I went on a weekday evening and had no issues getting a machine.I'll be back for sure.“
“My favorite shirt had the stains around the collar that I was told by other cleaners it's the glue and it can't be fixed well not only did they fix it they cleaned it and my favorite shirt is again my favorite shirt“
“Very efficient and reasonably priced. We have used them for many years and they have cleaned a huge amount of clothes for us. Yes, one suit was misplaced for a year but relative to the volume we have put it in we are very impressed with their work. The negative reviews here do not reflect our experience.“