This Message is a response to Kelly B--Ms Kelly McBride. I believe you brought a winter comforter set to be cleaned. Unfortunately, we were not granted a second chance. You were very angry and chose to take it else where to which we obliged. As I recall, we found your set promptly and returned the complete set to you. We apologize for the inconvenience as we were heavily into wedding and prom season. We have a strong sense of responsibilty to our customers of this wonderful community. I am truly grateful to our customer- base for many great years. Christine K.
About Marlboro Cleaners
Marlboro Cleaners is a trusted local business known for providing quality dry cleaning and garment care services. Customers appreciate their consistent and friendly service, especially for cleaning suits, shirts, dresses, and household items like comforters. One customer praised their success in removing a stubborn stain from a white dress, even after many years, highlighting their skill and dedication. They also handle minor repairs, such as replacing zippers on jeans with better zippers, which customers find to be excellent service. The staff reviews clothing carefully with customers beforehand, explaining whether certain stains can be removed, and they work hard to meet customer needs. Despite some misunderstandings, the business emphasizes responsibility and a strong sense of community. They also offer tailoring services, with customers interested in having buttons sewn back on jeans and purses. Overall, Marlboro Cleaners is valued for their professionalism, fair prices, and efforts to deliver great results, making them a reliable choice for dry cleaning and garment repairs in the community.
Reviews
I absolutely love Marlboro Cleaners. They are by far the best around. Christine, Kathy, Berta, and team are fabulous. Christine remembers all of her customers by name and treats us like family. Their tailoring skills are by far the best. They have done my tailoring for my son's wedding and my husband's suits. I trust them with everything. Don't go anywhere else!
I recently picked up my designer wool coat from dry cleaning here, and unfortunately, it did not appear to have been properly cleaned and pressed. The coat looks wrinkled and soft, with the collar and lapels not holding their shape. The fabric appears dull, and the edges are not crisp, which is not the standard I expect from professional dry cleaning. I was going to request a refund but they redid it at no charge. Even so, I was told by the clerk: “to get the hairs off you probably need to use a lint brush.” Come on, seriously. I think rather my answer will be not to return. As an additional disappointment, you cannot reach them by phone. Calls do not connect. For… read full review
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Hours
Location
81 South Main St C, Marlboro, NJ 07746
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