The staff at Paul Phillips Eye & Surgery Center are committed to understanding and addressing the needs and concerns of their patients. The center's physicians specialize in a wide range of adult and pediatric eye care treatments, using modern ophthalmic diagnostic equipment and treatment technology. An important part of the center is the on-site Optical Shops, which allow the physicians to collaborate directly with opticians to meet every patient's needs.
Patients have praised the center's professionals for their exceptional level of care and understanding. One reviewer, who underwent cataract surgery with Light Adjustable Lenses, described the experience as outstanding from start to finish, expressing gratitude for being able to see the world again in glorious living color. Another patient shared their excellent experience with Dr. Phillips during cataract surgery, noting his understanding of their anxiety and how he validated their fears, making the process more comfortable.
However, there are concerns regarding communication and appointment management. Some patients have reported difficulties in reaching the center to cancel or reschedule appointments, mentioning that calls often go unanswered. This has led to frustrations, particularly for those who need prescription refills or assistance.
Overall, the Paul Phillips Eye & Surgery Center is recognized for its dedicated, experienced, and caring staff who strive to meet the needs of every patient, while also facing challenges in their appointment communication process.
I highly recommend Dr. Sarah Lipicki! She is professional, knowledgeable, and truly takes the time to listen to her patients. My family and I always feel comfortable and well cared for during our appointments. Dr Lipicki and the team at Paul Philips Eye are so kind and welcoming. Wonderful experience all around!
I see this as a very busy practice, typically excellent and very well-run. I've had an occasional longish wait and I'm willing to accept this because Dr Lee has been all I would want from a specialist physician--very smart, clear, caring, thorough, on top of things. She spends time with me based on need: Sometimes a brief check in exam is exactly right; other times more time is needed, with deeper exam and discussion, and she provides this. I have been prompted to leave voice messages on occasion and these have typically been routed in a timely fashion and responded to by clinical staff with appropriate urgency or nonurgency.
Wait time is horrendous
Doctor Bahkru is the best doctor ever and I’ve been to them all. She should be the teacher of all doctors. She looks me in my eye and talks with me and reviews all tests.
The technicians and support staff are courteous and professional.
6B Minneakoning Rd, Flemington, NJ 08822
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