About Fitz's Fish Ponds
Based on the reviews, Fitz's Fish Ponds offers incredible service and a great selection of plants and koi fish. The staff, including Wlodek, Kelly, Jon, Nick, Marshall, Mauricio, Travis, Jorden, and Marrico, are extremely knowledgeable, patient, and genuinely care about helping customers. They provide genuinely useful advice and take real time with customers. The team is professional, friendly, courteous, and helpful, working efficiently and keeping customers informed. They do an awesome job cleaning ponds, opening them for the season, and getting them running beautifully. The water testing is thorough, and the koi are healthy, beautiful, and clearly well cared for. The team does not rush the job, repeating the process until the pond is perfect and crystal clear. They neatly fold nets, organize poles, and put away equipment like de-icers in the shed without being asked. Customers are very satisfied and will definitely be coming back again for all their pond needs.
Kelly C is Great!! Listened to difficulties we have been experiencing and assessed the company's pond issues and within a few weeks returned it back to pristean condition. Thank you Kelly
I stopped in a Fritz’s Fish Ponds in Fairfield, NJ and was helped by Jon. I had a problem with my pond’s cloudy water problem. Jon pointed out to me something I had overlooked with my pond maintenance and also showed me products that will help clarify the water plus helped me select feed pellets for my Koi. Thanks Jon for the spot on help. It was greatly appreciated. I will be back.
Jon demonstrated exceptional patience and attentiveness, not only in his interaction with me but also with the preceding client, whose transaction was protracted. He recognized my time constraints and endeavored to expedite the process as efficiently as possible. His service was exemplary.