From David Farag, PA-C
Metropolitan Dermatology in Elizabeth, NJ is home to the area's top rated Dermatologists and skin care specialists. We also offer the latest in anti-aging treatments like Botox, dermal fillers and laser hair removal. We are now accepting new patients and you can book appointments conveniently online. When you are faced with any type of skin problem, irritation, disorder, discoloration, growth or damage turn to one of our board certified dermatologists, physician assistants, or nurse practitioners. Comfort and convenience are the hallmarks of Metropolitan Dermatology. Our practices expertise includes MOHS micrographic surgery for treatment of skin cancer, allergy testing, sun damage treatments, and acne.
The dermatologist I have been going to for many years sold his solo practice to this behemoth. His office is nice, staff very pleasant, he's still a great dermatologist. The billing and customer service have gone way downhill. First off, they send you an email telling you to go to their website and retrieve your bill, then pay it online. SEND ME A FREAKING BILL FOR MY RECORDS AND I WILL PAY YOU PROMPTLY. The more work you make it for me to pay, the less I like you! Most recently, I paid my bill but kept getting invoices. I called my bank and confirmed that my check had been cashed. I called the Metropolitan billing office and gave them the check number and the date the check was cashed. They told me that it's up to me to get a copy of the check and send it to them. I told them that I am not their unpaid clerk, and to check their records. They billed me again. I called the "support team" and was on hold for about 5 minutes. Someone answered but must have immediately hung up. Like I said, my doctor is great. Their billing department is terrible. When my doc retires I am definitely going to a different practice. They are a very low-service level company. AVOID!!!
Doc didn't even introduce herself to me. Just took me as if I was another one on the conveyor belt. I get it, it was evening time and I'm sure she had a long day. But damn. I guess it was more of a "consult" than an exam because she didn't really observe my skin. I was told some products I could get OTC and was on my way. I was in and out within 35 minutes.
Dr David Farag was exceptionally attentive checking for any abnormal distinguish markings.He is warm and friendly, easy to talk too.He will engage in a friendly conversation while addressing any concerns you may have.You want the best Dermatology care ... seeDr David.