The Body Shop - PERMANENTLY CLOSED

Dec 2023

Nice location. Right inside menlo park mall. Lots of body cream shops nearby . There is lush , bath and body works and then this one . I like body shop products better than bath/body. This particular outlet was average though. Sales women try to follow you for helping and kinda push you to buy something . Inlike their body cream and lotions . Nice products . Went thanksgiving and bought few things . Overall I like body shop but this location was average ..

Jan 2023

Bodyshop as a shop was good, with lot of discounts and lot of options, but the billing experience was bad.1st - we were billed for a scrub twice for 1 item.2nd - I had my cousin who had shopped before me and had a cash voucher and validity was there but cashier didn’t even notify us, we got back home and realized it.. never had such kind of experience earlier.. sad ?

Dec 2022

Came in to exchange a Christmas gift for the exact same item, just a different scent. I had a reguar receipt and not a gift receipt. I was charged the the difference between the sale price and regular price. What a stupid store policy. Why couldn't it just be an even exchange?? This is not a way to draw new customers. I won't be back.