HMH JFK Outpatient Testing

Feb 2025

The lab is fine, but their billing department is the worst. Doctor gave me a script with an error. They didn't check it and just submitted the claim. Of course it was denied. Then doctor fixed it (doctor is also part of HMH). But they just refuse to resubmit claim. Because of "their policy". And the person on the phone just rude and didn't let me to put a word and explain everything. They only care about my money. They don't want to wait for issue to be fixed. They just moved my bill to collection agency. So I had to pay first, and then they could refund after I fix (by my own) their mistake

Sep 2024

The 1.5 star rating is there for a reason. The care was good. However the billing department is a mess. We have insurance through Blue Cross Blue Shield of Massachusetts. They billed it to the wrong Blue Cross. They refused to fix it. Even got Blue Cross to do a three way call to fix it. Hackensack hung up. This has been an ongoing issue for months. Impossible to speak with anyone. And they are rude and unprofessional. Avoid if you don't want to get billed incorrectly and spend months getting it sorted (if you ever do).

May 2024

@HMH - Family Medicine - 65 James Street, Edison (Hackensack Meridian Health Family Medicine) I was seen for a physical by NICHOLAS CELIKBAS, when he was still a resident. A Truly awful experience. This now Doctor is not qualified. His bed side manners were awful. His diagnosis ability was awful. His communications with the patient also awful. The office experience was awful. The care quality was awful. Let's put it this way they do not graduate them like they used to. My advice is stay away.