Reviews for FERMA FLOORING
Write a reviewHours
Monday: 8:30AM - 5:30PM
Tuesday: 8:30AM - 5:30PM
Wednesday: 8:30AM - 5:30PM
Thursday: 8:30AM - 5:30PM
Friday: 8:30AM - 5:30PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Monday: 8:30AM - 5:30PM
Tuesday: 8:30AM - 5:30PM
Wednesday: 8:30AM - 5:30PM
Thursday: 8:30AM - 5:30PM
Friday: 8:30AM - 5:30PM
Saturday: ClosedSunday: Closed
accepts credit cards
I strongly recommend that you do not do business with this company.
We spent tens of thousands of dollars with this company and purchased nearly everything we needed for our kitchen from them. After spending such a significant amount of money, we expected quality products, professional service, and responsible customer support. Instead, the entire experience has been extremely disappointing, and we deeply regret choosing this company.
We ordered custom cabinet panels and refrigerator panels from them, and the freight charges alone were more than $3,000. Despite paying such a high price, the panels arrived with serious defects and visible damage from impacts...read full review
I can’t comment on the cabinet quality long term yet, but the assembly quality was very poor and unstable. What’s more frustrating is that the company refused to acknowledge their own issue and instead asked the customer to pay again to reorder new cabinets.
Maria’s response time was extremely slow, her attitude came across as arrogant, and communication constantly felt like being passed around without real solutions. This seriously delayed our project timeline.
If you truly want to grow your company and build a good reputation, then your service and attitude need to improve along with your products.
Unfortunately, based on this experience,...read full review
This floor is horrible! We had a flood in our kitchen years ago. We unfortunately replaced the floor with this Ferma brand! The floor is faded and completely coming apart. They sent an inspector and he said it was from my chairs. That is a lie! The floor is splitting all over my kitchen. They are not helping the person who I bought the floor from. They do not stand by their products! They refuse to replace my floor. I have been dealing with the installer who can't get anywhere with this company. The floor is defective. I am sick over this. Horrible company! We are now getting hurt on the floor! They should stand by their products and do the right thing!