Really bad injection result. Nurse Chrystina is sweet but completely inexperienced. She injected restylane Lyft into my temples way too superficially and I look deformed. I went back and she offered no suggestions for fixing it. She had nothing much to say at all actually. She just massaged my temples lightly and said she would follow up, but never did. Do not go here.
Gabriela Mera
Feb 2022
Amazing staff! Christina is patient and makes you feel at ease from the start! 100% recommend this team.
Ndeye Amy Ndiaye
Oct 2021
Amazing doctors he makes you feel comfortable listen to what you what want and makes you have the results that you are happy with and he is also honest if it can’t be done dr kaplan will let you know
Sonji L.
Nov 2020
I have been seeing Dr. Kaplan since 2018. Dr. Kaplan has a very unique personality with a great sense of humor that immediately makes you feel welcomed and at ease. He always starts off by asking you what you'll like to get done and then he gives you an honest professional opinion based on what he sees and what can benefit you. I have gotten several procedures done with Dr. Kaplan and quite honestly he is the only doctor I trust with my face. Dr. Kaplan's procedures and treatments on my face have been subtle with a rejuvenated glow! I always tell him "don't make me look crazy" lol of course he never does! He knows exactly what I need to look freshened up. I totally recommend him! Also the staff (Elizabeth & Christina) are super sweet!
Joelle Z.
Aug 2020
I don't even know where to start--this place deserves the 30 5* reviews it has on Groupon. I paid for the lip injection Groupon (it was an all-time low price and the place had a perfect rating--can you blame me?), I've never been before so I was very scared of the outcome, and I called and planned for it a month in advance. They were so kind and respectful, and wow--do they remind the hell out of you that you have an appointment. Texts, emails, calls, everything! It's amazing! It's so clear that they really care, and every time you speak to a real person there and they always sound so cheerful. So the day comes, and I go to get the lip injections with Crystina. First of all, nicest woman ever. She's young but SUPER knowledgable, and super warm. She took one look at my lips and said I have "M" shape and talked me through what that would mean for me and what a realistic shape to go for would be--and what that would take. I pulled out a few pictures, and we discussed thoroughly. She opened a brand new box of Res-L for me, and numbed me thoroughly. Location is beautiful by the way--very clean inside and spacious, and right on the waterfront (it has its own parking, too). So she did my lips, took photos with her cool equipment, and I went up to the front desk--I didn't need to do a thing. They already had my info pulled up from Groupon. Tada! A few days later, my swelling went down and, girl, I look great. It's a small difference, but very flattering--that's what I asked for (I didn't wanna do too much, too soon). I could see myself going back in six months and going for round two to get a little more, but it was an AMAZING first experience. Very happy with how it came out. Not sure I would trust any other places after going here!
Joellen O.
Jul 2020
Update: "THE" Dr Kaplan called me personally (so humble) to inquire about my experience and was a total resolution MASTER!! I am so happy I went back to see Dr Kaplan and would gladly pay full price for Dr.Kaplans professional services!!! (his eye for expertise is exceptional) Thank you Dr Kaplan!!!!! Love you Dr Kaplan
G M
Aug 2019
Very odd place. I have come here at least five times. The doctor is *constantly* late. like every time. This is so disrespectful to the patient. The last time I was there, he didn’t even show up and I had to go to work. The room had a big table that had so much stuff on it, like unorganized storage. And someone had just eaten in there because it had a very strong food stench I found nauseating. Not a good look for a place like this. Even the front desk girl (with braces) had charged me a lucrative amount and I had to remind HER how much the rates were. Results weren’t even good 4/5 of the times which made me wonder why the product did not yield any results.
Robin Frey
Mar 2019
Dr. Kaplan to be compassionate, talented and professional. He is extremely empathetic and takes time to actually listen to your concerns in order to provide the best treatment plan for you. Dr. Kaplan is ethical.. kind and has an incredible bedside manner. I would highly recommend him to anyone.
Praveen Reddy
Mar 2019
Dr Gordon Kaplan M.D is very friendly and he is the best doctors in USA.I have come from California to perform reconstruction Surgery and made it successful.Thanks to Doctor Jordan and I recommend him to my friends and family..
Tracey W.
Jan 2019
A few years back, Dr. Kaplan saw me for a facial abnormality that requires the care of a plastic surgeon in the ER of HUMC hospital. He was an excellent surgeon and I could only rave about him as a qualified doctor. So, when it came time to address a scar left on my face from another surgery, my immediate inclination was to return to Dr Kaplan. Dr Kaplan is excellent- his skill set, professionalism, patient care. I highly recommend him for his proven expertise. But, unfortunately his staff has soured and ruined my rapport and future as a patient. After my consultation at the office, I was assured that his staff would promptly submit a request to my insurance company just to see if any of my procedure would be covered by insurance. I understood and had reasonable expectations as to the cost of the scar revision procedure I was requesting. I was completely willing to pay the whole amount out of pocket, but was informed by the doctor that the staff would gladly submit paperwork to see what my insurance would cover. After I left my consultation, days of phone calls ensued resulting in nothing but unprofessional and ignorant responses from the office staff. It took five phone calls and 12 days for the office to even submit any paperwork to my insurance. The office assistant, Katrina, vocalized her ignorance of insurance every time I called. She was inexperienced, unaware of her job, and completely oblivious, despite being in the room during the initial consultation and hearing the doctor discuss this with me. Over two weeks I went back and worth with the office. All she could say was that going through insurance would cost a lot more than the estimate with out it and that I shouldn't even bother trying. While waiting for them to do their job, I was able to make another appointment with a doctor who's office was promptly able to receive partial coverage from my insurance! The Kaplan center was my first choice for my procedure for the right reasons- I wanted the best doctor. All they had to do was follow through and submit the appropriate request to my insurance as promised by the doctor. Even with out coverage I would have paid completely out of pocket! Unfortunately, due to complete incompetence, lack of attentiveness, and unprofessionalism by his staff, he lost me as a patient. The staff is an embarrassment to an excellent doctor.
Maureen P.
Really bad injection result. Nurse Chrystina is sweet but completely inexperienced. She injected restylane Lyft into my temples way too superficially and I look deformed. I went back and she offered no suggestions for fixing it. She had nothing much to say at all actually. She just massaged my temples lightly and said she would follow up, but never did. Do not go here.
Gabriela Mera
Amazing staff! Christina is patient and makes you feel at ease from the start! 100% recommend this team.
Ndeye Amy Ndiaye
Amazing doctors he makes you feel comfortable listen to what you what want and makes you have the results that you are happy with and he is also honest if it can’t be done dr kaplan will let you know
Sonji L.
I have been seeing Dr. Kaplan since 2018. Dr. Kaplan has a very unique personality with a great sense of humor that immediately makes you feel welcomed and at ease. He always starts off by asking you what you'll like to get done and then he gives you an honest professional opinion based on what he sees and what can benefit you. I have gotten several procedures done with Dr. Kaplan and quite honestly he is the only doctor I trust with my face. Dr. Kaplan's procedures and treatments on my face have been subtle with a rejuvenated glow! I always tell him "don't make me look crazy" lol of course he never does! He knows exactly what I need to look freshened up. I totally recommend him! Also the staff (Elizabeth & Christina) are super sweet!
Joelle Z.
I don't even know where to start--this place deserves the 30 5* reviews it has on Groupon. I paid for the lip injection Groupon (it was an all-time low price and the place had a perfect rating--can you blame me?), I've never been before so I was very scared of the outcome, and I called and planned for it a month in advance. They were so kind and respectful, and wow--do they remind the hell out of you that you have an appointment. Texts, emails, calls, everything! It's amazing! It's so clear that they really care, and every time you speak to a real person there and they always sound so cheerful. So the day comes, and I go to get the lip injections with Crystina. First of all, nicest woman ever. She's young but SUPER knowledgable, and super warm. She took one look at my lips and said I have "M" shape and talked me through what that would mean for me and what a realistic shape to go for would be--and what that would take. I pulled out a few pictures, and we discussed thoroughly. She opened a brand new box of Res-L for me, and numbed me thoroughly. Location is beautiful by the way--very clean inside and spacious, and right on the waterfront (it has its own parking, too). So she did my lips, took photos with her cool equipment, and I went up to the front desk--I didn't need to do a thing. They already had my info pulled up from Groupon. Tada! A few days later, my swelling went down and, girl, I look great. It's a small difference, but very flattering--that's what I asked for (I didn't wanna do too much, too soon). I could see myself going back in six months and going for round two to get a little more, but it was an AMAZING first experience. Very happy with how it came out. Not sure I would trust any other places after going here!
Joellen O.
Update: "THE" Dr Kaplan called me personally (so humble) to inquire about my experience and was a total resolution MASTER!! I am so happy I went back to see Dr Kaplan and would gladly pay full price for Dr.Kaplans professional services!!! (his eye for expertise is exceptional) Thank you Dr Kaplan!!!!! Love you Dr Kaplan
G M
Very odd place. I have come here at least five times. The doctor is *constantly* late. like every time. This is so disrespectful to the patient. The last time I was there, he didn’t even show up and I had to go to work. The room had a big table that had so much stuff on it, like unorganized storage. And someone had just eaten in there because it had a very strong food stench I found nauseating. Not a good look for a place like this. Even the front desk girl (with braces) had charged me a lucrative amount and I had to remind HER how much the rates were. Results weren’t even good 4/5 of the times which made me wonder why the product did not yield any results.
Robin Frey
Dr. Kaplan to be compassionate, talented and professional. He is extremely empathetic and takes time to actually listen to your concerns in order to provide the best treatment plan for you. Dr. Kaplan is ethical.. kind and has an incredible bedside manner. I would highly recommend him to anyone.
Praveen Reddy
Dr Gordon Kaplan M.D is very friendly and he is the best doctors in USA.I have come from California to perform reconstruction Surgery and made it successful.Thanks to Doctor Jordan and I recommend him to my friends and family..
Tracey W.
A few years back, Dr. Kaplan saw me for a facial abnormality that requires the care of a plastic surgeon in the ER of HUMC hospital. He was an excellent surgeon and I could only rave about him as a qualified doctor. So, when it came time to address a scar left on my face from another surgery, my immediate inclination was to return to Dr Kaplan. Dr Kaplan is excellent- his skill set, professionalism, patient care. I highly recommend him for his proven expertise. But, unfortunately his staff has soured and ruined my rapport and future as a patient. After my consultation at the office, I was assured that his staff would promptly submit a request to my insurance company just to see if any of my procedure would be covered by insurance. I understood and had reasonable expectations as to the cost of the scar revision procedure I was requesting. I was completely willing to pay the whole amount out of pocket, but was informed by the doctor that the staff would gladly submit paperwork to see what my insurance would cover. After I left my consultation, days of phone calls ensued resulting in nothing but unprofessional and ignorant responses from the office staff. It took five phone calls and 12 days for the office to even submit any paperwork to my insurance. The office assistant, Katrina, vocalized her ignorance of insurance every time I called. She was inexperienced, unaware of her job, and completely oblivious, despite being in the room during the initial consultation and hearing the doctor discuss this with me. Over two weeks I went back and worth with the office. All she could say was that going through insurance would cost a lot more than the estimate with out it and that I shouldn't even bother trying. While waiting for them to do their job, I was able to make another appointment with a doctor who's office was promptly able to receive partial coverage from my insurance! The Kaplan center was my first choice for my procedure for the right reasons- I wanted the best doctor. All they had to do was follow through and submit the appropriate request to my insurance as promised by the doctor. Even with out coverage I would have paid completely out of pocket! Unfortunately, due to complete incompetence, lack of attentiveness, and unprofessionalism by his staff, he lost me as a patient. The staff is an embarrassment to an excellent doctor.