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Reviews for NJR Home Services
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NJR has saved us on multiple occasions, due to a hack-job install of our boiler by another company. They are always prompt (same-day for emergencies) and professional, and with the plan we have, everything was always covered. After a carbon monoxide issue with the unit due to its improper install, we had them replace it with a new unit, which they were able to do within 24-hours. The price was a little steep, but fair compared to other installers who have been robbing people blind since Covid, and they were extremely prompt and professional. Would recommend to anyone.
Service technician was knowledgeable diagnosing the problem immediately. He was polite and explained the repair and cleaned up after completing the job. I was very satisfied with the service call and repair. So glad I have the service contract !
We have had the NJR service plan since we moved into our townhouse. Whenever there was an issue, we called, and they always came out the same day or the next day. They were consistently professional and took care of the problem on the first visit, and if not, on the second visit, depending on the nature of the issue.
Because our units were more than 20 years old and had been installed before we moved in, we had been thinking about replacing them. NJR offered a great deal, and we decided to take advantage of that wonderful offer. Within a week, they came out and replaced the heating unit, and due to the weather, they returned about a week later to replace... read full review