About Envios Ramirez Express
Reviews for Envios Ramirez Express
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: 9AM - 6PM
Envios Ramirez Express has received mixed reviews from customers. Some have praised the business for being responsible and delivering boxes to Honduras within a reasonable time frame. They appreciate the friendly and attentive staff. However, others have experienced issues with customer service, noting delays in delivery beyond the expected time and difficulties in getting timely responses to inquiries. One customer even reported a troubling experience with the contents of a box. Overall, while many recommend the service for its reliability, there are concerns about communication and handling of shipments.
5 Star experience and service provided by Envios Ramirez Express, which was recommended by my cousin who has been using them for over 5 years with no issues at all.
After reading all the negative Google reviews, I hesitated contacting them, but I am glad I listened to my cousin. From my initial inquiry communicaton to actual delivery, the staff at Envios Ramirez Express was professional, curteus and trusting. All communication was via their WhatsApp telephone number and they usually responded in less than 24 hours. The estimated shipping and delivey time to Honduras was right on point and they even provided the exact delivery date by communicating with their staff...read full review
To get them to pick up is so bad. I’ve been telling them since August 4th that I’m ready to ship. No calls, no texts, nothing. I call to let them know or they say they didn’t write me down for pickup. Promised to pick up the next day. They didn’t come either. They don’t have the courtesy to let you know either. They don’t apologize, NOTHING. I wouldn’t go with this company. I rather lose my $20 deposit & go with another company. Also 2 months to El Salvador is ridiculous.
**ATTENTION: DO NOT use this company they are a completely FRAUD… I sent a big barrel to my country filled it up with new stuff including expensive construction tools appx $1,000 worth of stuff. When the barrel arrived it was half way empty. They stole every single new stuff plus all the tools. The owners wife will only hang up the phone, refuse to refund or even give me a solution an investigation.. nothing.. she ignores all my calls. I wish I had read their reviews before, apparently I am not the only one. I will be seeking how you I can take them to court and report them. DO NOT USE this company.