i wish i could leave this 0 Stars -- i hired him to install duct work to get heating to my other side of my house - ran the duct work told me to wait a week to see what happens. heat never worked - contacted multiple HVAC companies and was told the same thing - the duct work is run incorrectly. i asked John about this and he wouldn't listen to me - and then stated after the fact that my furnace was not sized correctly for the house. so i paid for duct work which won't work. save yourself a headache - i already booked a reputable HVAC company - they are doing a rip and replace.*** Update - I heard back from the NJ Attorney General - They have agreed with my side... read full review
July 2017
I hired them to install a heating and cooling system. First they installed a duct that blocked the garage door and blackmailed me with stopping work until I accepted a $750 change order. Then the AC failed after the first winter of operating and they came out and said that the system had leaked. They fixed the leak and it worked for one season. This year the AC on both units failed. I called and sent several messages with no response. Finally had another HVAC contractor come out and his first comment was, "who installed this". The system had leaked again due to poor workmanship on the refrigerant brazing. I had to pay out another $1,000 to fix bad work. Like... read full review
March 2015
I've done business with Airline Heating and Cooling more than once.Their field rep has always been a well mannered, good troubleshooting mechanic. One thing you can count on is honesty in the way they conduct business. I know if their mechanic tells me what's broken or is on its way to being broken, I don't need to look and see. His word is as good as anyone I know. For a business in the service industry, being trustworthy accounts for a lot, and is what lends to repeat business. Their prices are fair and competitive. My experience is they are cheaper than most of their competitors.I hired them to do work for my 93 year old father at his home. The job was... read full review
i wish i could leave this 0 Stars -- i hired him to install duct work to get heating to my other side of my house - ran the duct work told me to wait a week to see what happens. heat never worked - contacted multiple HVAC companies and was told the same thing - the duct work is run incorrectly. i asked John about this and he wouldn't listen to me - and then stated after the fact that my furnace was not sized correctly for the house. so i paid for duct work which won't work. save yourself a headache - i already booked a reputable HVAC company - they are doing a rip and replace.*** Update - I heard back from the NJ Attorney General - They have agreed with my side... read full review
I hired them to install a heating and cooling system. First they installed a duct that blocked the garage door and blackmailed me with stopping work until I accepted a $750 change order. Then the AC failed after the first winter of operating and they came out and said that the system had leaked. They fixed the leak and it worked for one season. This year the AC on both units failed. I called and sent several messages with no response. Finally had another HVAC contractor come out and his first comment was, "who installed this". The system had leaked again due to poor workmanship on the refrigerant brazing. I had to pay out another $1,000 to fix bad work. Like... read full review
I've done business with Airline Heating and Cooling more than once.Their field rep has always been a well mannered, good troubleshooting mechanic. One thing you can count on is honesty in the way they conduct business. I know if their mechanic tells me what's broken or is on its way to being broken, I don't need to look and see. His word is as good as anyone I know. For a business in the service industry, being trustworthy accounts for a lot, and is what lends to repeat business. Their prices are fair and competitive. My experience is they are cheaper than most of their competitors.I hired them to do work for my 93 year old father at his home. The job was... read full review