JetRoof

Jun 2026

Worst experience I ever had with a contractor. Once I signed the contract I was assigned a project manager who never returned my emails - not one. Eventually I decided to cancel and when I called their office a manager I spoke to was impolite and almost weaponized the contract I signed - practically dared me to break it. Would up going through with the project and it was awful - their trailer parked on the grass and I was finding old roof shingles in the shrubs for months afterwards. Terrible experience. Beware

Oct 2021

Well I wrote a review about a week ago about how happy I was with this companies attention and service when it came to the installation. However now 3yrs later I'm having some ceiling staining and have been calling continously for over 4 weeks. I keep hearing how sorry they are and that they are going to expedite my call to a supervisor to return my call, and nothing. I did find an email that was sent to file a claim, but they want me to climb the roof and take pictures to submit. I think that's crazy for them to ask me to climb the roof. They should send someone out, the same way they send someone out within 24hrs to sell me their product. I'm so disappointed and annoyed.

Sep 2021

Be warned. Do your research on this company. 5 star rating? Take a deeper look at the reviews before you sign on like I did. Check out who is writing these reviews. Why are there multiple contributors that also review a Canadian company, a driving school in India, an Australian company? Those other websites this company is reviewed on? The real reviews are there, look for them.

My experience: After putting down $7k on a $24k roof I was told I'd be contacted ASAP by a project manager. Mind you, in NJ, and probably most other states there is a 3 day recission period, however, I didn't hear a peep from them in those three days. In reality, I had to reach out to them...read full review